Elk Grove Buick GMC

We highly recommend this dealer for any one looking to buy a new or used car. From our initial inquiry, we were contacted back in a matter of 10 min or so. El gallito went above and beyond to make our dea buy a new or used car. From our initial inquiry, we were contacted back in a matter of 10 min or so. El gallito went above and beyond to make our deal work. And now we’re enjoying our 2022 Yukon slt and can’t wait to start creating memories on our family trips. Thanks to El compa and his team! More

We were very fortunate to check out your dealership. Our salesman Nabil was so helpful and knowledgeable about the cars in the lot Our salesman Nabil was so helpful and knowledgeable about the cars in the lot More

I would not buy a car from here they’re very unprofessional I Bought a 21 GMC Sierra and I regret it everyday the whole transaction was caps from start to finish they installed the tonneau cove unprofessional I Bought a 21 GMC Sierra and I regret it everyday the whole transaction was caps from start to finish they installed the tonneau cover but didn’t install the brackets for the slide lock rod support when I called them to let them know that they were missing they said the new models come without those like come one so u mean to tell me that the manufacturer puts the rods on this model for no reason so basically they washed their hands and didn’t fix the problem More

Nabil and Junior were great. Customer service oriented and took care of me with urgency. Delivered the car to me without problems. Car is everything that was advertised with no i Customer service oriented and took care of me with urgency. Delivered the car to me without problems. Car is everything that was advertised with no issues. and I’m very happy More

Waiting for parts jay and deon are treating me outstanding both deserve high marks Thanks b higginbotham outstanding both deserve high marks Thanks b higginbotham More

Victor the salesman did an amazing job hands down the best service I’ve ever got at a dealer Rosa the finance lady was absolutely amazing she explained everything and gave me a sweet deal best service I’ve ever got at a dealer Rosa the finance lady was absolutely amazing she explained everything and gave me a sweet deal More

In the service department is really no onest with the customer and fix the cars and broke something others parts for you come back the nex week customer and fix the cars and broke something others parts for you come back the nex week More

We hade a great experience with Nolan during the home delivery of our 2021 Buick Enclave. Top shelf customer service and his willingness to drop off the car and return our "trade-in" lease on a Friday n delivery of our 2021 Buick Enclave. Top shelf customer service and his willingness to drop off the car and return our "trade-in" lease on a Friday night was highly valued. More

First person to greet us was your wonderful Clint Copeland with his beautiful smile. I saw the 2021 GMC first thing and said, this is the one ! Test drove it & sold me. My husband was unable to com Copeland with his beautiful smile. I saw the 2021 GMC first thing and said, this is the one ! Test drove it & sold me. My husband was unable to come cause working so Clint drove it to our home that evening & my husband wrote a check to him. After the first week, the parts inside passenger door broke so could not open from outside. Brought it in & at first said no shuttle service cause of Covid but finally got a ride. They had to order parts so would be without a car for several days. Oddly after spending almost $50k on a SUV, they didn’t offer me a loaner. My husband talked to Clint that evening & he was able to get us a loaner. SUV is fixed now & happy with it & esp the gas mileage. We bought our previous Buick Enclave from you & reason why I came back to your dealership. Everyone is very nice & helpful. More

Sent an email regarding a vehicle advertised online. Received an email back from a representative, Jorge, regarding vehicle availability and contact information to schedule time to view the car. When I Received an email back from a representative, Jorge, regarding vehicle availability and contact information to schedule time to view the car. When I informed him that I was not quite ready to drive 2 hours to personally view the vehicle pending confirmation of external condition (Carfax showed 2 accidents) and requested to schedule a virtual appointment he indicated it would not be a problem and to send him text with preferred times. Sent text and reminders over the next 3 days without any response. When the date I had requested to have the virtual appointment finally came around I just called the dealership to ask for him and confirm availability of the vehicle. Car had been sold. I received no zero notice from him. However I keep getting emails from him/dealership telling me they've got the perfect car for me and to stop by to visit. Needless to say I won't be driving up to Elk Grove to purchase anything from them. More