Elk Grove Buick GMC
Elk Grove, CA
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Really nice From the I arrive that were and knowledgeable allowed me to make the decisions and not them allowed me to look for my dream car without a hassle free bugging van was pretty knowledable and liste allowed me to make the decisions and not them allowed me to look for my dream car without a hassle free bugging van was pretty knowledable and listen to my needs More
Very quick response from dealership to book auto service appointment and the service was excellent, we will continue to bring our auto to this location in Elk Grove, CA appointment and the service was excellent, we will continue to bring our auto to this location in Elk Grove, CA More
I had been scouring online for months trying to find what I was looking for and Elk Grove GMC helped me finally purchase it. I originally had one salesperson, but he handed me off to Krishna when he left. Sh I was looking for and Elk Grove GMC helped me finally purchase it. I originally had one salesperson, but he handed me off to Krishna when he left. She was fantastic. More
Extremely satisfied with the service with the staff and most importantly with Nathaniel, He helped us find the perfect truck to take home and had great customer service !!! most importantly with Nathaniel, He helped us find the perfect truck to take home and had great customer service !!! More
Exceptional Service from Joe & the Elk Grove GMC Team - They Made It Right and Exceeded Expectations! After experiencing a frustrating and drawn-out issue with our 2018 Yukon Denali, "Yuki," and a stall They Made It Right and Exceeded Expectations! After experiencing a frustrating and drawn-out issue with our 2018 Yukon Denali, "Yuki," and a stalled repair process at another shop, we were at our wits' end. That's when Joseph, a Service Advisor at Elk Grove Buick GMC, stepped in to make this right. What followed was a masterclass in customer service and professional excellence! Joe and his team took complete ownership of the situation. He not only had the new engine replacement authorized by our warranty company, but he also went above and beyond by having his team cover the diagnostic fees, reassembly labor, and even the towing costs from the other dealership. This level of commitment and accountability was astounding! Throughout the entire engine replacement, Joe kept us fully informed. He provided realistic completion timelines, patiently answered our 1,000 questions with a friendly and knowledgeable demeanor, and explained every single step of the process. The result is truly incredible—Yuki is running better than she was when we first bought her! To top it all off, Joe's team proactively addressed other concerns we had about the vehicle that were unrelated to the engine, proving their dedication to a comprehensive and perfect service experience. We could not be more grateful for Joe and the entire service team at Elk Grove Buick GMC. Their professionalism, clear communication, and unwavering commitment to customer satisfaction turned a stressful situation into a positive and trusting relationship. Best Sales & Service Team, EVER! Thank you for getting our family's "Yuki" back on the road safely and better than new! More
