Elk Grove Chevrolet
Elk Grove, CA
Filter Reviews by Keyword
By Type
3,246 Reviews of Elk Grove Chevrolet
Service advisor was absolutely no help. All he did was facilitate the paperwork. My vehicle needed an air filter, nothing was said about it until I was there to pick up the vehicle. Noted All he did was facilitate the paperwork. My vehicle needed an air filter, nothing was said about it until I was there to pick up the vehicle. Noted on my service paperwork that my brakes were making a “growling” noise when you depressed the petal. Service advisor said NOTHING about this nor did he offer any suggestions as what it may be or offer to look at it. You would think that since it was there I may want it looked at but it seems like all he wanted was for me to go away. I’ll have another shop that actually communicates with the service tech look at it. Over the years the service has gone downhill at this dealerships service dept. More
Service writers are friendly, overall it takes too long to get anything done there. I’ve lived in multiple states and dealt with multiple dealerships. Service takes twice as long here as anywhere I’ve ever to get anything done there. I’ve lived in multiple states and dealt with multiple dealerships. Service takes twice as long here as anywhere I’ve ever been. 2 hours for an oil change is just too much. More
Great dealership great customer service not a lot of BS straight to the point how it should be. I would definitely recommend these guys. straight to the point how it should be. I would definitely recommend these guys. More



