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Elk Grove Dodge Chrysler Jeep Ram
Elk Grove, CA
1,553 Reviews
Elk Grove Dodge Chrysler Jeep Ram is your premier Sacramento Ram Dealer. We offer Ram Service, Parts and Accessories, friendly and well trained staff who use the latest in automotive dealer technology to help serve you faster. Our beautiful new state of the art Ram facility provides a pleasant environment for purchasing or leasing your new Ram, and our Ram Service waiting room provides a quiet environment for you to work either from our wireless network on your laptop, or use a complimentary dealer provided PC while you wait.
We're a proud member of the Knight Group, serving North American drivers for over 50 years! With 8 locations in California.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 1,553 reviews
November 27, 2025
Worst customer service I’ve ever experienced at a dealership. Too much to even type out but I do see why this location has the other bad reviews. It’s really that bad. dealership. Too much to even type out but I do see why this location has the other bad reviews. It’s really that bad. More
by knmurry
Verified CustomerEmployees Worked With
I do not know the cashier name that was very unpleasant
November 24, 2025
Outstanding. Customer Oriented. Daniel goes beyond to make sure the customer is satisfied through the entire process. Customer Oriented. Daniel goes beyond to make sure the customer is satisfied through the entire process. More
by STEVENDODJE
Employees Worked With
November 24, 2025
Service department sucks. I will only return as long as the warranty service lasts. Then I’m gone! I will only return as long as the warranty service lasts. Then I’m gone! More
by rasmith50571
Employees Worked With
November 23, 2025
Lincoln Lee and Gabrielle have taken excellent care of my vehicle for the last five years. These two men are the reason I still come to that location for service period full stop. These two men have characte vehicle for the last five years. These two men are the reason I still come to that location for service period full stop. These two men have character and integrity. More
by gj1050
November 22, 2025
I usually have bad experiences at dealerships, but Shayna completely changed that. She was extremely helpful and went above and beyond with her customer service. Her personality made the whole process easy a completely changed that. She was extremely helpful and went above and beyond with her customer service. Her personality made the whole process easy and comfortable, and for once I felt truly taken care of. Shayna made a stressful situation feel smooth and positive, she’s the reason I would come back and recommend this place to others. Thank you, Shayna! More
by SETORON
Employees Worked With
November 22, 2025
Aaron was amazing and fixed our issue on a timely manner and returned our truck back to us! and returned our truck back to us! More
by pssm143
Employees Worked With
November 20, 2025
the dealership was awesome. they worked with me to get the price of the 2025 jeep gladiator big bear to get it in my price range . i got there at 11 and was driving home in my n they worked with me to get the price of the 2025 jeep gladiator big bear to get it in my price range . i got there at 11 and was driving home in my new jeep by 2:30 More
by BigBri707
November 18, 2025
Everything went well except my plates on my vehicle were stolen. This was a huge inconvenience, stolen. This was a huge inconvenience, More
by johnpierotti
Employees Worked With
