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Elk Grove Dodge Chrysler Jeep Ram - Service Center

Elk Grove, CA

4.0
94 Reviews

94 Reviews of Elk Grove Dodge Chrysler Jeep Ram - Service Center

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August 29, 2025

Shayna made the service process easy with excellent progress updates and explanations of the work being done. Thanks, Shayna! More

by desiree_beck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shayna
August 28, 2025

This dealership has an incredible service department, a great selection of vehicles, and a very helpful staff. I want to give a shout out to Shayna in the service department especially. She is exceptionall More

by Robert.Paulson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shayna
August 26, 2025

  After a very bad experience with another CDJR dealership, this dealership was a very welcome, massive improvement. More

by BOB@BLAYLOCK.TO
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jordan, Lincoln
August 20, 2025

I did not have an appointment and when I arrive I seen several cars in Line. Shayna came out to meet me. Shayna had great customer service. More

by shaehogue1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shayna
August 19, 2025

Great dealership and Jim AZBILL is the BEST. I would follow him anywhere. He really takes care of his customers More

by goldpup55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Azbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2025

Brandon was amazing and excellent customer service was provided. with a smile. Super impressive how I got everything done in one day and free rental car as well. More

by brenrick2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
August 17, 2025

A w e s o m e S e r v i c e s More

by klegault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue "Josh" Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

My service advisor is one of the best that you guys have he’s very knowledgeable and he really takes care of customer More

by boparai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron
August 14, 2025

Poor customer service - did not keep me updated with progress of my vehicle. Kept my vehicle for 6 days and parts were on back order. Told me to keep calling to check if parts arrive rather than calling More

by ijlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diego Fonseca
August 14, 2025

Brandon at the Elk Grove Dodge Chrysler Jeep provided exceptional service when I brought in my van to replace the engine air filter. The work was carried out quickly and efficiently. I was so pleased wit More

by ntgraul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon B
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