Elk Grove Dodge Chrysler Jeep Ram - Service Center

Service was timely. It was explained in an easy to understand way and completed in a timely fashion. It was explained in an easy to understand way and completed in a timely fashion. More

I was greeted right away by Michael Buescher, and he quickly checked my truck in. He thoroughly explained my service options to help me make an informed decision about my truck. Michael was very pleasan quickly checked my truck in. He thoroughly explained my service options to help me make an informed decision about my truck. Michael was very pleasant throughout the whole process. Additionally, the service techs completed the multiple services in a very reasonable time. My only feedback is regarding the cashier service - as I walked up she was didn't smile, looked almost annoyed, as I observed her working on a snack. She didn't really look at my information because she told me how much I owed, but if she took the time she would have noticed I had already paid online. Other than that, everything else went smoothly. More

Vehicle was held for weeks I was told there was no noise or issue. 3 days after retrieving vehicle front left wheel bearing failed right front found to have 1” of lateral movement. I will never bring a vehi or issue. 3 days after retrieving vehicle front left wheel bearing failed right front found to have 1” of lateral movement. I will never bring a vehicle to EG Dodge again. More

Brandon provided great customer service. My entire experience was awesome, fast, and easy, thank you. My entire experience was awesome, fast, and easy, thank you. More

I received a pleasant greeting when I arrived. . Paper work was completed quickly. I waited for my van and watched TV. The waiting area is always clean and coffee or water is free. . Paper work was completed quickly. I waited for my van and watched TV. The waiting area is always clean and coffee or water is free. More

Service personnel was great, however they could not give me a definite diagnosis on what would cause my service electronic brake system and service 4wd, messages appeared in the evening and my battery was d me a definite diagnosis on what would cause my service electronic brake system and service 4wd, messages appeared in the evening and my battery was dead the following morning, it would be nice to know if a weak battery would cause those messages to appear ? Is there anyway you could research this ? And please message me back an answer. THANK YOU for your response Joe D More

Service Advisor was great, explained everything before working on my vehicle. Price was reasonable. Always be coming back to Dealership instead of other auto repair shops. Thank you working on my vehicle. Price was reasonable. Always be coming back to Dealership instead of other auto repair shops. Thank you More

Great service the service Michael Buescher provided was great he gave me the details of what was recommended for service and let me know that there is coffee in the waiting room great he gave me the details of what was recommended for service and let me know that there is coffee in the waiting room More

Super helpful and kind helping to determine what services I actually need at this time and how to plan out my future maintenance. Very sweet to my little boy. I actually need at this time and how to plan out my future maintenance. Very sweet to my little boy. More

Arianna was very professional and helpful. I will be sure to refer my family and friends. I will be sure to refer my family and friends. More