Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Elk Grove Dodge Chrysler Jeep Ram
Elk Grove, CA
1,659 Reviews
Elk Grove Dodge Chrysler Jeep Ram is your premier Sacramento Ram Dealer. We offer Ram Service, Parts and Accessories, friendly and well trained staff who use the latest in automotive dealer technology to help serve you faster. Our beautiful new state of the art Ram facility provides a pleasant environment for purchasing or leasing your new Ram, and our Ram Service waiting room provides a quiet environment for you to work either from our wireless network on your laptop, or use a complimentary dealer provided PC while you wait.
We're a proud member of the Knight Group, serving North American drivers for over 50 years! With 8 locations in California.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,659 reviews
June 12, 2026
The Elk Grove dealership (service department) has been terrible since 2018. I’ve had several instances where the follow through has been subpar. On my recent visit, I informed the service provider (Big Re terrible since 2018. I’ve had several instances where the follow through has been subpar. On my recent visit, I informed the service provider (Big Red) that my bumper was not on correctly. There was no follow through to determine how that happened. I take great care of my vehicle and have never altered the bumper so when I noticed it not flush I let service know and they did nothing to resolve the issue. This is simply not a well-ran department and it’s been that way for a long time. More
by Blair Coates
Verified Customer
June 11, 2026
Poor communication. No updates on repairs. Long wait holds on updates. They don't know what's going on in the office. You have to be persistent to be helped. No updates on repairs. Long wait holds on updates. They don't know what's going on in the office. You have to be persistent to be helped. More
by Momilani
Employees Worked With
June 11, 2026
Service was quick and good. The agent was very friendly as well. No hassles at dealership The agent was very friendly as well. No hassles at dealership More
by do1068
Employees Worked With
June 11, 2026
I really appreciate the seamless process of purchasing a vehicle from the dealership. Everyone was very respectful and there was not a lot of pressure. That made the purchasing process very pleasant. vehicle from the dealership. Everyone was very respectful and there was not a lot of pressure. That made the purchasing process very pleasant. More
by WARISGILDERSLEEVE
June 03, 2026
It was a great experience and I received a great deal on my RAM 2500. The buying service was flawless and easy. Vettel is a great sales person and is not pushy at all. Really good buying experience overall my RAM 2500. The buying service was flawless and easy. Vettel is a great sales person and is not pushy at all. Really good buying experience overall More
by MIRELES.HUMBERTO4
Employees Worked With
June 01, 2026
Very easy to work with and we closed the deal quickly. Eli was great to work with Eli was great to work with More
by STEVEN.MARSHALL1
May 25, 2026
Was not a good experience. I had made an appointment with someone over the phone explaining the service I needed and the service people had no idea why my vehicle was there aft I had made an appointment with someone over the phone explaining the service I needed and the service people had no idea why my vehicle was there after I dropped it off. More
by amywelchgandy
Employees Worked With
Don’t know
May 21, 2026
Excellent service addressed all my needs, even helped with certain features that I didn’t understand in my vehicle A+ with certain features that I didn’t understand in my vehicle A+ More
by gargar30
Employees Worked With
May 17, 2026
I was quoted a price I okked it then they charged me a higher price with out a okay from me by higher price with out a okay from me by More
by mgdosier
Employees Worked With
