Elk Grove Dodge Chrysler Jeep Ram - Service Center

The service tech was pleasant enough however I left my vehicle there all day and only my oil was changed. They were supposed to rotate and balance my tires. I won’t go back vehicle there all day and only my oil was changed. They were supposed to rotate and balance my tires. I won’t go back More

Ms. Shayna in the Service Dept was fantastic..kept me informed regarding my service appointment on my '23 Hellcat and turn around was timely.. informed regarding my service appointment on my '23 Hellcat and turn around was timely.. More

They were really helpful and also they kept me posted on the work being done.they also told me it would take a week and it did. the work being done.they also told me it would take a week and it did. More

Brandon always informs me about the progress of service on my van. He advised recommended , educated me about the importance of keeping my vehicle well maintained. on my van. He advised recommended , educated me about the importance of keeping my vehicle well maintained. More

I can always count on issues being addressed the day I bring in my jeep. bring in my jeep. More

Very thorough, professional and and accommodating, a pleasure to work with, I would recommend this dealership due to their outstanding service. pleasure to work with, I would recommend this dealership due to their outstanding service. More

Jim was fantastic. The warranty company was the issue. Jim was wonderful navigating through the whole process and the issues that were presented. The technicians were v The warranty company was the issue. Jim was wonderful navigating through the whole process and the issues that were presented. The technicians were very thorough and diagnosed the problem quickly. I highly recommend EG Dodge for auto servicing. More

I had the best experience at the dealer. Gabriel Vazquez was extremely professional, honest, and friendly. He made the entire process smooth, stress-free, and enjoyable—I truly appreciate hi Gabriel Vazquez was extremely professional, honest, and friendly. He made the entire process smooth, stress-free, and enjoyable—I truly appreciate his outstanding customer service. More

Brandon is an awesome service advisor- we absolutely love working with him please tell him thank you again! working with him please tell him thank you again! More

It's now KNIGHT Auto Group. I'm still happy with dealership performed maintenance. Mick, Jim, and Brandon, will keep me coming back. I'm still happy with dealership performed maintenance. Mick, Jim, and Brandon, will keep me coming back. More