Elk Grove Dodge Chrysler Jeep Ram - Service Center

Good job! I enjoyed the workmanship. I like the review the service representative did at the end of the servicd I enjoyed the workmanship. I like the review the service representative did at the end of the servicd More

Had a rough first experience, with no/inconsistent follow up and information sharing. Scheduled appointment with same day return plan, turned into keeping my truck over a weekend and 1/2 of the following we up and information sharing. Scheduled appointment with same day return plan, turned into keeping my truck over a weekend and 1/2 of the following week. Service Manager, really stepped up to make amends and improve my experience. Due to that alone, I’ll give them a second chance. More

The job was finished according to the request. Shuttle service is available for drop off and pick up. Shuttle service is available for drop off and pick up. More

Jim kept me updated about the approval process and the progress of my car. He often called me before I had a chance to call him. Thanks Jim for all your help! progress of my car. He often called me before I had a chance to call him. Thanks Jim for all your help! More

The Manager, Mick is great…. Our service person, Adrianna is great. However, the cost of maintenance ie: 30k mile service is exorbitant and after some research, I found it was u Our service person, Adrianna is great. However, the cost of maintenance ie: 30k mile service is exorbitant and after some research, I found it was unnecessary. Taking advantage of people, especially elders is really disturbing. More

My service advisor was very helpful. My truck was done earlier than promised with no issues. My truck was done earlier than promised with no issues. More

Brandon Barroga was excellent, kept me updated and communicated to, and is very good to work with communicated to, and is very good to work with More

Very accomodating and customer service accessible. Also a thorough inspection of my vehicle while being serviced. Also a thorough inspection of my vehicle while being serviced. More

Was not pleased with the service from my service advisor. was not explained what my total cost would be once i declined the additional work. was not explained what my total cost would be once i declined the additional work. More

I always go to get my service here, they are pretty quick i’m usually in and out within an hour. They are also very friendly each time. i’m usually in and out within an hour. They are also very friendly each time. More