Elk Grove Dodge Chrysler Jeep Ram - Service Center

Great experience during my recent visit for a couple of recalls on my truck, Service advisor Shayna was awesome! recalls on my truck, Service advisor Shayna was awesome! More

Mike made contact with me about my vehicle from day one, the interaction was great and informed to my car in asap, Mike's name is not listed for the service dept. the interaction was great and informed to my car in asap, Mike's name is not listed for the service dept. More

Dealer does the work that needs to be done to the trucks in a timely manner. in a timely manner. More

Honest and fast service. Found issues that other dealer did not. 2 hour drive just to get great trust worthy help. Thanks Josh Found issues that other dealer did not. 2 hour drive just to get great trust worthy help. Thanks Josh More

Bao Dao was very friendly when he approached us on the lot. As a salesman he helped us in getting the vehicle we came to buy. Jo Hopkios was very fair in the trade value of our vehicle. Special thanks to lot. As a salesman he helped us in getting the vehicle we came to buy. Jo Hopkios was very fair in the trade value of our vehicle. Special thanks to Devin Bizzozero for ensuring our comfort while waiting for finance availability for our 2500 Ram that we bought. He got us Starbucks coffee while we waited. Thank you to Stephen Darmstandler finance manager for taking the time to explain everything from price and the service and warranty. A special thanks to Lincoln Lee service advisor in assisting in getting our accessories purchased and installed in a timely manner. Thank you More

This is the only dealership I have worked with over the last 10 yrears, 4 cars purchased at this location. Great customer service. last 10 yrears, 4 cars purchased at this location. Great customer service. More

Took too long to finish the job, even considering insurance company approval; upon picking up my vehicle, no one explained what exactly had been done to my vehicle, and we had to go through entire fa insurance company approval; upon picking up my vehicle, no one explained what exactly had been done to my vehicle, and we had to go through entire facility to locate my vehicle. More

Michael was an excellent service advisor. The only caveat was that Mopar didn’t cover 100% of the new engine costs. The only caveat was that Mopar didn’t cover 100% of the new engine costs. More

Brought my van in 3 times for same issue, dealership kept it for almost a month each time and returned it without fixing issue. Less than 72 hours after picking up the van from the dealerships repair shop th it for almost a month each time and returned it without fixing issue. Less than 72 hours after picking up the van from the dealerships repair shop the last time it completely broke down in traffic and I had to pay to have it towed back to the dealership. Currently my van is still at the dealership with no estimation as to when it will be repaired and returned to me. When asked for updates I was told waiting for diagnostic specialist to look at it, that took 3 weeks. FYI it is still under warranty yet we were charged for repairs the second time it was in the shop. Overall experience zero out of 10. More

Aaron was great! Fast service! Appreciate everything. The dealership was great to work with and my truck was back to me in one hour. Fast service! Appreciate everything. The dealership was great to work with and my truck was back to me in one hour. More