Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
4.4
1,288 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
Contact Dealership

9645 Auto Center Dr

Elk Grove, CA

95757

Directions

By Type

Showing 1,288 reviews

June 19, 2025

I had a very good experience when Alex greeted me and walked me through my questions. His professionalism and fantastic personality were a welcome gift. More

by JWTERCERO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Jun 19, 2025 -

Elk Grove Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 19, 2025

It was clean and well kept. Everyone was friendly and nice. The service writer was knowledgeable. More

by ?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McKnight
Report | Print
Jun 19, 2025 -

Elk Grove Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 19, 2025

He was very prompt and provided useful information,did not have to wait long ,highly recommend. More

by Mohan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

Elk Grove Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 19, 2025

Service technician was attentive. Took care of requests. Service advisor Ali was responsive to my vehicle service needs. In the past I have had a few issues. I look forward to trusti More

by TYRONEHUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick lane
Report | Print
Jun 20, 2025 -

Elk Grove Ford responded

Tyrone, thank you for your very kind review. Ali and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 18, 2025

We have had nothing but problems since we started the purchase of our vehicle. We are still fighting with them to do the repairs they said they would do More

by FIREFIGHTERWIFE12415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cale Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole, Sal, Mike, everyone except Trevor
Report | Print
June 18, 2025

On my tramission issue, Brad in customer service at elk grove Ford was amazing. He was super friendly, always followed up and kept me informed on progress. Overall, the staff were are helpful. I also broug More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

Elk Grove Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Elk Grove Ford, we look forward to having you as a valued customer for many years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 17, 2025

Battery died 7 days after testing “good. ” Need to change measurement from good to percentage of battery life. Told they would call when part came in. No call. Part sold to another customer. More

by PATRICIA_PRASAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Report | Print
June 16, 2025

El Capitan was great, along with all the staff. Process was Easy and Fast. Five stars for sure!! More

by UBI_JEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : El Capitan
Report | Print
Jun 16, 2025 -

Elk Grove Ford responded

Thank you so much for choosing Elk Grove Ford! Please let us know if we can be of any more assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 15, 2025

I had an appointment at 10am I dropped my car off at 0945 car didn’t get done until 1245 . I was told it would take an hour . More

by K9ERFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

Elk Grove Ford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 13, 2025

Brad was great! Straight and to the point, car was in and out. No hassle More

by Hernandezf.79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
Jun 13, 2025 -

Elk Grove Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Elk Grove Ford, we look forward to having you as a valued customer for many years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

1
2
...
129