Elk Grove Ford
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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What is the point of making an appointment? ?? Took 3 hours and 25 minutes to get a simple oil change. I expected it to take an hour and would wait. Upon arrival for my appointment I was told t ?? Took 3 hours and 25 minutes to get a simple oil change. I expected it to take an hour and would wait. Upon arrival for my appointment I was told they are backlogged and to expect 1 1/2 hrs to 2 hrs. Two hours later truck still hadn't moved. Was told to expect it to take another 1 hr 15 min. 1 hr 40 minutes it was finally done. Staff was courteous and apologetic. That might make up for a small delay, but not for wasting most of my day. More
Greeted me courteous shuttle driver was great cashiers were great. It was just a really good experience. She explained everything to me and it was done before I knew it. were great. It was just a really good experience. She explained everything to me and it was done before I knew it. More
I had an excellent experience purchasing my cargo van (2500 series) at Elk Ford. Stephen Sanchez, the sales representative, was extremely friendly, professional, and genuinely committed to helping me get (2500 series) at Elk Ford. Stephen Sanchez, the sales representative, was extremely friendly, professional, and genuinely committed to helping me get the best deal possible. He took the time to explain my options and worked hard to make sure I received the best possible rate. I would also like to recognize the finance manager, Tony Ho, who went above and beyond to secure the best financing rate available for me. His effort and dedication made the entire process smooth and stress-free. Overall, this was one of the best car-buying experiences I have had. The team at Elk Ford was professional, helpful, and truly focused on customer satisfaction. I highly recommend Elk Ford to anyone looking to purchase a car, truck, or van. Be sure to ask for Stephen Sanchez and Tony Ho—they will take great care of you. More
Steve was very helpful locating the vehicle I wanted. I wanted a special color and special options. He found it I couldn't be happier. That's why I went back to Elk Grove Ford. They've always taken care I wanted a special color and special options. He found it I couldn't be happier. That's why I went back to Elk Grove Ford. They've always taken care of me over all the years More
Salespeople were friendly and polite unlike another local dealership. They greeted us with a handshake and offered water bottles while we sat down for paperwork. dealership. They greeted us with a handshake and offered water bottles while we sat down for paperwork. More



