Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Elk Grove Ford
Elk Grove, CA
1,617 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas
Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more.
Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
The Journey to Your Next Car, Truck or SUV Starts Today
Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,617 reviews
December 14, 2025
I had my. Oil change and service,that was fine but I noticed a wheel that I had scuffed on a curb recently was in the same position as it when I dropped of my Oil change and service,that was fine but I noticed a wheel that I had scuffed on a curb recently was in the same position as it when I dropped of my vehicle. I told the service manager what I found and she looked at the video, nd hi khowever she did not tell me what she found. She did not tell me the result of her,investigation however she did offer to have me bring my vehicle back in to complete my service. I refused becuse I was angry about being cheated by the service dept. I was upset about what else was not completed. More
by STEVEWAGNER22482
Verified CustomerEmployees Worked With
Service manager
December 12, 2025
Excellent communication and provides good service options. Offering a ride home is an incredible service. The timeliness of estimate and scheduling was good options. Offering a ride home is an incredible service. The timeliness of estimate and scheduling was good More
by Ak D
Employees Worked With
December 12, 2025
Wait time for ny oil change was approximately two hours, but I was given that timeframe ahead of time so it was not a problem. I was treated very courteously by the staff that I dealt with and I’m satisfied but I was given that timeframe ahead of time so it was not a problem. I was treated very courteously by the staff that I dealt with and I’m satisfied with the result. More
by PRANEY
Employees Worked With
Quick Lube
December 12, 2025
Elk Grove Ford via Dana did a great job helping with my F150. The service department mechanic deserves a 'well done' also. I look forward to a response from Ford Corporate regarding my passenger window ele F150. The service department mechanic deserves a 'well done' also. I look forward to a response from Ford Corporate regarding my passenger window electric issue. More
by ralph6648
Employees Worked With
Dana
December 09, 2025
overall was ok, service tech did not know that he supposed to reset oil life, service advisor did not add notes to repair order regarding issue with battery saver mode, I showed her the issue on my f supposed to reset oil life, service advisor did not add notes to repair order regarding issue with battery saver mode, I showed her the issue on my ford pass app that car goes into saver mode within a few minutes after car is shut off. I will make another appointment to have software update done that is a known issue, was even advised of this by tony in fleet service More
by abdiver1
