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Elk Grove Ford

Elk Grove, CA

4.4
2,352 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 2,352 reviews

August 31, 2026

I am finding out that it depends on the service manager you're dealing with. Having them understand your concern to ensure your issue is resolved. More

by JasRob
Recommend Dealer
Yes
Employees Worked With
Service manager Brad.
August 30, 2026

It was great Jason was super nice and helpful he updated me thru the process More

by Lisa.eppler
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 30, 2026 -

Elk Grove Ford responded

Thank you for the five-star rating! Knowing you found our updates helpful during your Ford F-150 service means a lot to our team. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 30, 2026

I was grateful that I did not have to drive to the dealer ship. The mobile mechanic came to my house he was on time he was polite he was courteous, he got the recall problem corrected quickly and he assured More

by dennisflint185
Recommend Dealer
Yes
Employees Worked With
I did not go to the dealership.
Aug 30, 2026 -

Elk Grove Ford responded

It’s rewarding to know you found our mobile service for your F-150 recall hassle-free. Hearing that our technician arrived promptly, treated you courteously, and assured you the issue was fixed means a lot to our team. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 29, 2026

Absolutely dissatisfied with the service department at Elk Grove Ford. Will go to other dealerships or independent contractors whenever possible. More

by ELWOODSATTIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cale Wood
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2026

Most everything was good. The exception was the notification of when the truck would be picked up. It kept getting put off, and ended up 1 hour later than what was notified. I More

by Lamera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan, Emma
August 29, 2026

Everyone I spoke to and worked with were great. Most of my time was with John Paul who listened to me and found the model I was most interested in very quickly. Helpful in pricing along with Rachel More

by FARLEYCROSS
Recommend Dealer
Yes
Employees Worked With
John Paul
Aug 29, 2026 -

Elk Grove Ford responded

Knowing that our team’s quick help finding the right new Ford Expedition and clear pricing guidance made a difference is rewarding. Hearing that you’d recommend us to your friends means a great deal to our team. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 28, 2026

Brought truck in for service, ordered new truck! Elk Grove Ford handles all my Ford needs! More

by KEN.KEW
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 28, 2026 -

Elk Grove Ford responded

We’re glad the service on your Ford F-250 met your needs and that placing an order for your new truck was straightforward. Knowing that we have you covered for all your Ford needs means a lot to our team. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 28, 2026

Good service. Got my car back when promised. Fixed the recall in a timely manner. Friendly employees. More

by HELENMILR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know names
Aug 28, 2026 -

Elk Grove Ford responded

Hearing that we fixed your Fusion’s recall promptly and got your car back on schedule is rewarding. Your praise of our friendly staff and five-star rating mean a lot to our service department. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 27, 2026

Quick easy experience Brought vehicle in for service and it was done way faster than I imagined More

by Staciehunt
Recommend Dealer
Yes
Aug 27, 2026 -

Elk Grove Ford responded

We’re glad the service visit on your Ford Edge was both quick and easy. Hearing that the work was done faster than you imagined means a lot to our service department. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 27, 2026

Quick service and kept updated progress Was about 2hours Will definitely be back for future service More

by hurricanefan2
Recommend Dealer
Yes
Aug 27, 2026 -

Elk Grove Ford responded

Your note about quick service and clear progress updates highlights what matters most in our service department. Hearing that you’ll return for future service means a lot to our service team. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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