Elk Grove Ford
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Helpful, friendly As soon as i drove in, Gabriel came out right away to greet us on what help do we need, he's very helpful! The only problem I have is how expensive the parts and labor amount, it's too much right away to greet us on what help do we need, he's very helpful! The only problem I have is how expensive the parts and labor amount, it's too much, I'm retired and I need all the help I can get! Thanks. More
Dealership and all reps were awsome. The lube used for my power seat screw smelled like some sort of solvent, WD 40 or worse. Suffering from COPD, sent me into an asthma attack. The lube used for my power seat screw smelled like some sort of solvent, WD 40 or worse. Suffering from COPD, sent me into an asthma attack. More
I was greeted with a smile and professional courtesy. He reviewed my services and turned on the television while I waited. After the service, the technician reviewed everything via video. Before I left h He reviewed my services and turned on the television while I waited. After the service, the technician reviewed everything via video. Before I left he came to my car and saw where my back window wiper was missed. He installed and apologized for the miss. I didn't even know it was missed. This is what I call excellence at its best. More
My service advisor Tony in the fleet department is awesome. I have been working with Tony for over 15 years and his attention to customer service is the best I’ve ever seen. I would not go any place e awesome. I have been working with Tony for over 15 years and his attention to customer service is the best I’ve ever seen. I would not go any place else except elk Grove Ford and work with Tony in the fleet department. More
It was a great experience they did. It would take to get the deal done. They had no problem staying late after closing to listen to what kind of vehicle we're looking for and by the nex It would take to get the deal done. They had no problem staying late after closing to listen to what kind of vehicle we're looking for and by the next day they had the vehicle the vehicle we were looking for Stephen and Tony did a great job taking care of us. I'll Grove Ford. More
Bad service , to much waiting time for small repairs , bad customer service , they told me they have all the parts for my repairs and they call me at 4:30 pm saying we have to reschedule to do the rest of bad customer service , they told me they have all the parts for my repairs and they call me at 4:30 pm saying we have to reschedule to do the rest of the repairs , they told me it was first come first serve for an recall , I was the first the fist on line and they can finish the job , I won’t came back to that dealer ever . . More



