Elk Grove Ford
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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I am finding out that it depends on the service manager you're dealing with. Having them understand your concern to ensure your issue is resolved. you're dealing with. Having them understand your concern to ensure your issue is resolved. More
I was grateful that I did not have to drive to the dealer ship. The mobile mechanic came to my house he was on time he was polite he was courteous, he got the recall problem corrected quickly and he assured ship. The mobile mechanic came to my house he was on time he was polite he was courteous, he got the recall problem corrected quickly and he assured me the recall problem was fixed More
Most everything was good. The exception was the notification of when the truck would be picked up. It kept getting put off, and ended up 1 hour later than what was notified. I The exception was the notification of when the truck would be picked up. It kept getting put off, and ended up 1 hour later than what was notified. In the afternoon there was a mix-up with my former address and my current address. The truck was delivered initially at the former address. Supposedly, the intake person was supposed to correct the address in the morning. The pickup was at my correct address, but the return of the vehicle was my former address. One would assume that the dealership would have gotten the address correct because they picked it up at my address. However ended up delivering at the incorrect address. More
Everyone I spoke to and worked with were great. Most of my time was with John Paul who listened to me and found the model I was most interested in very quickly. Helpful in pricing along with Rachel Most of my time was with John Paul who listened to me and found the model I was most interested in very quickly. Helpful in pricing along with Rachel. I would recommend John Paul and Elk Grove ford to my friends. More


