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Elk Grove Ford
Elk Grove, CA
1,204 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas
Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more.
Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
The Journey to Your Next Car, Truck or SUV Starts Today
Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 1,204 reviews
January 24, 2025
Explained rear wiper was torn. Was told it was replaced with new. I believed this but when I got home I checked and the same torn wiper blade was there. Shame on me for not checkin Was told it was replaced with new. I believed this but when I got home I checked and the same torn wiper blade was there. Shame on me for not checking at the dealership but I thought I could trust Elk Grove Ford but I was wrong. More
by BNUFFER
Verified CustomerEmployees Worked With
Mustafa
January 24, 2025
Friendly and efficient customer service would recommend coming here for future service. They were able to accommodate me the same day . coming here for future service. They were able to accommodate me the same day . More
by nsidhu.005
Employees Worked With
Didn’t work with that person
January 24, 2025
The worst service department EVER! They had my truck at least 20 days, told me it was ready at least 6 times and there was more wrong with than what I took it in for. They replaced par They had my truck at least 20 days, told me it was ready at least 6 times and there was more wrong with than what I took it in for. They replaced parts that didn’t need replacing and they do not return calls or answer the phone. More
by BHERO
January 21, 2025
One of the most smoothest transactions I’ve ever had buying a car. Salesman knew everything I wanted and worked quickly and finance was quick and easy. buying a car. Salesman knew everything I wanted and worked quickly and finance was quick and easy. More
by HARMINDERDHALIWAL
Employees Worked With
Steven Magana
January 20, 2025
Follow through is not great. Trying to schedule recall work, no loaner or rental was available, so needed to bring car back. However still no contact confirming my next service a Trying to schedule recall work, no loaner or rental was available, so needed to bring car back. However still no contact confirming my next service appointment would be any different with ability to leave the car. Communication is lacking, seemingly since service contact people changed a lot More
by CHARLIE.WANG47
Employees Worked With
Pedro
January 19, 2025
My experience with Elk Grove Ford customer service was phenomenal. Our engagement with their team was exactly what we needed. We will definitely be purchasing more vehicles from Elk Grove Ford phenomenal. Our engagement with their team was exactly what we needed. We will definitely be purchasing more vehicles from Elk Grove Ford More
by TIMOTHY.NASH
Employees Worked With
Rachel and Steve
January 19, 2025
The Elk Grove Ford dealership has always met my automobile needs. The employees are kind and courteous. automobile needs. The employees are kind and courteous. More
by krystalblueocean
Employees Worked With
Other Employees :
My service representative Ziyad Khan did an outstanding job explaining the details of my repairs. He was very professional.
