
Elk Grove Ford
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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I called on the statues of my vehicle and was not called back. I was also not calked when my vehicle was ready. I had to go to the dealership just before closing to discovered that my vehicle was ready. I back. I was also not calked when my vehicle was ready. I had to go to the dealership just before closing to discovered that my vehicle was ready. I was very disappointed in my customer service experience. When I arrived to pick up my vehicle my sales associate had gone home and someone else the last person helped me. More
I am very impressed with the friendly and professional service people. They are knowledgeable and still have the old Elk Grove friendliness that I knew in the 80s. service people. They are knowledgeable and still have the old Elk Grove friendliness that I knew in the 80s. More
Steve Hancock was professional and knowledgeable of the truck. He made every effort to get me the best deal. Manny was equally professional in the finance stage truck. He made every effort to get me the best deal. Manny was equally professional in the finance stage More
I had a very good experience when Alex greeted me and walked me through my questions. His professionalism and fantastic personality were a welcome gift. walked me through my questions. His professionalism and fantastic personality were a welcome gift. More
Service technician was attentive. Took care of requests. Service advisor Ali was responsive to my vehicle service needs. In the past I have had a few issues. I look forward to trusti Took care of requests. Service advisor Ali was responsive to my vehicle service needs. In the past I have had a few issues. I look forward to trusting Elk Grove ford for my future needs. More
On my tramission issue, Brad in customer service at elk grove Ford was amazing. He was super friendly, always followed up and kept me informed on progress. Overall, the staff were are helpful. I also broug grove Ford was amazing. He was super friendly, always followed up and kept me informed on progress. Overall, the staff were are helpful. I also brought my dad's edge in for the c the works oil change. I dropped if off early and it was ready super quick. Great service as well. More