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Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.3
488 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
Contact Dealership

9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 488 reviews

May 12, 2024

Your staff did a outstanding job of finding the problem with my F350 and getting us back on the road asap . More

by R.MEUSLING
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tony
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May 12, 2024 -

Elk Grove Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Elk Grove Ford! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Helpful
May 11, 2024

I have had several appointments and find Nick Mortensen to be excellent in responding to my cars needs. Wait time could be improved especially for working people if it's their work car down time greater th More

by vickylemmons1453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N8ck mortensen
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May 12, 2024 -

Elk Grove Ford responded

Vicky, Thank you! Nick and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Helpful
May 11, 2024

Come there last 15 year and all the time is Customerservice mechanic. Everybody is good i. More

by AUJLA916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2024 -

Elk Grove Ford responded

Thanks for sharing about your experience with Elk Grove Ford. Cale and our team appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Helpful
May 10, 2024

The service is what is expected, I was in and out in 1 hour. So Good price,, good service, good business. More

by Tim moffatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Elk Grove Ford responded

Tim, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Helpful
May 10, 2024

Friendly, they to listen to your questions and concerns. Give you informed answers and information. They are not pushy. More

by Kalas,M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Wood 5 star.
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May 11, 2024 -

Elk Grove Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Helpful
May 10, 2024

Great customer service, above and beyond for their customers! Quick, easy and accommodating! The courtesy car is a plus! Great friendly people!! More

by RANDYBARANEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Wood and Tony
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May 11, 2024 -

Elk Grove Ford responded

Randy, We are very happy to hear Rachel and Tony provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Helpful
May 10, 2024

I took my SUV to this dealership for service twice this week and they completed the work when they said it would be ready. The staff has been both friendly and knowledgeable. More

by MELMCELWEE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnnie Perkins
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May 11, 2024 -

Elk Grove Ford responded

Mel, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Helpful
May 09, 2024

I purchased a vehicle with Elk Grove Ford. They had really friendly service and were very helpful More

by PETEAYALA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Great service
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May 09, 2024 -

Elk Grove Ford responded

Pete, Thank you so much for your excellent review! We are so glad that Cale and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Helpful
May 09, 2024

They’ve chosen really good employees, especially their service advisor Elizabeth, she is very communicative and goes above and beyond. More

by SMEDDOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Luna, Elizabeth Meddock, Rachel Wood
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May 10, 2024 -

Elk Grove Ford responded

We are very happy to hear Cale, Elizabeth, and our team provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Helpful
May 09, 2024

They were kind and courteous. On time, and explained everything in full detail. Excellent customer service. More

by Consulaws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The receptionist at the front desk and the young lady who actually serviced me. I'm not sure who Cale Wood is.
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May 10, 2024 -

Elk Grove Ford responded

Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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