Elk Grove Ford
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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James, in Quick Service took care of me and was fabulous! The 30,000 mile service was completed on time and the technician spotted an additional service that needed to be done. James determined it was covere The 30,000 mile service was completed on time and the technician spotted an additional service that needed to be done. James determined it was covered by the warrant and scheduled it quickly for another day. The service was completed in a very timely fashion and James kept me informed of the status throughout the day. Thank you to James and the technician who was thorough not only with the work done but also the written summary in the final paperwork. Thank you so much! More
Car was dropped off at 10 am. Maybe bc I didn’t wait there my car wasn’t prioritized. I had to call at 2 pm for a follow up. She said there was going to be another inspection. I s Maybe bc I didn’t wait there my car wasn’t prioritized. I had to call at 2 pm for a follow up. She said there was going to be another inspection. I said ok I may not be available today for pick up it may have to be the next day. I didn’t get a follow up call. I called at 5 pm no return call. The next morning we went to pickup the car. Read the piece of paper to see if there was anything wrong and what was done before I signed. Minimal interaction with the advisor. She just give me the key and said my car was parked outside. Would come and get another advisor. More
Friendly service clerk was helpful. Note: How can I rate the quality of the service? I'm assuming you're the best!! That's why I took my Escape to you. Note: How can I rate the quality of the service? I'm assuming you're the best!! That's why I took my Escape to you. More
Friendly, personable, prompt, efficient She greeted me promptly and friendly. She understood the purpose of my service, and was well informed. promptly and friendly. She understood the purpose of my service, and was well informed. More
Nice service and quick Fast quick and efficient I had a great experience no one was rude it was my first time so I was a little nervous but everything came out perfect great experience no one was rude it was my first time so I was a little nervous but everything came out perfect More
Mike was very accommodating when I came in to pick up the running boards for my f150 that I ordered. He was able to squeeze me in to have them installed same day. He’s always very kind and helpful and profes running boards for my f150 that I ordered. He was able to squeeze me in to have them installed same day. He’s always very kind and helpful and professional More



