Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
4.4
2,301 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
Contact Dealership

9645 Auto Center Dr

Elk Grove, CA

95757

Directions

By Type

Showing 2,301 reviews

June 19, 2026

Oil change and recall were all done satisfactorily Prompt and communicative Would recommend them to a friend More

by SAFARIBOUND1
Recommend Dealer
Yes
Report | Print
Jun 19, 2026 -

Elk Grove Ford responded

It’s great to hear that the oil change and recall on your Ford F-250 went smoothly. We’re glad our team kept you informed and responded promptly. Thank you for recommending us to a friend, and we look forward to serving you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 19, 2026

It was off to a slow start and had to come back for a part that wasn't readily available but Emma was a friendly greeter and Brad kept me informed of the process More

by djzuehlke
Recommend Dealer
Yes
Employees Worked With
Emma and Brad
Report | Print
Jun 21, 2026 -

Elk Grove Ford responded

We are very happy to hear that Emma and Brad provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 19, 2026

Abby provided excellent customer service and went above and beyond to answer all of our questions. Trevor explained all of our questions and concerns before we purchased the vehicle. More

by SEACHELLE12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abby and Trevor
Report | Print
Jun 19, 2026 -

Elk Grove Ford responded

We’re pleased our staff took extra care to answer every question before you drove off in your new Ford. Thank you for choosing us and we look forward to assisting you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 18, 2026

Routine service, but handled exceptionally well Video presentation of my truck being surveyed was awesome More

by DLANE424
Recommend Dealer
Yes
Employees Worked With
Adrian
Report | Print
Jun 18, 2026 -

Elk Grove Ford responded

We appreciate you taking the time to share your experience with your Ford F-150’s routine maintenance. It’s great to hear the video walk-through helped you see exactly what was needed and that everything went smoothly. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 18, 2026

Brad was very kind and professional, he kept us informed. Kay the transport driver was kind and helpful to my disabled mother. The staff at Elk Grove Ford are wonderful. We are pleased with the service we More

by astra3600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad
Report | Print
Jun 18, 2026 -

Elk Grove Ford responded

It’s wonderful to hear that Cale’s professionalism and clear updates during your Ford Fusion service met your expectations. We’re pleased our transport driver provided compassionate assistance for your mother. Thank you for sharing your five-star experience. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 17, 2026

Service was slow - took forever to do oil change 'the works' But oil change was good - need to move a little faster it should only take an hour for oil change More

by marlapinkston90
Recommend Dealer
No
Report | Print
Jun 21, 2026 -

Elk Grove Ford responded

Marla, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to ensure that all our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 17, 2026

The staff are all so very nice and very informed and are willing to assist More

by abnertrees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't talk to him ,I was with Jose he was very pleauent
Report | Print
Jun 17, 2026 -

Elk Grove Ford responded

Thank you for noting our team’s friendly, informed approach during your Ford F-150 service. It’s great to know you felt supported throughout the process. We look forward to assisting you again down the road. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 17, 2026

Handled my recall service quickly and professionally. Will be using them again in the future. More

by RG07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2026 -

Elk Grove Ford responded

We appreciate you bringing in your Ford Expedition EL for recall service. Cale is glad the work was completed efficiently and with care. We look forward to assisting you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 17, 2026

As always great customer service service. The video of the service to my car was good except the guy talked very fast and the printer was broken so I have to check back to see when I can come More

by ERINSTEW1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quick Lane Workers
Report | Print
Jun 17, 2026 -

Elk Grove Ford responded

Thank you for choosing us again for your Ford Explorer’s service. We’re sorry the video narrator spoke too quickly and the printer issue caused an extra trip. Cale can assist when you stop by to pick up your window sticker for your next service. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 16, 2026

Staff was friendly. Work was completed quickly. Price was very reasonable. Work was done correctly. More

by SOLIDORANGE6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2026 -

Elk Grove Ford responded

It’s wonderful to hear that Cale and our team were friendly, completed your service swiftly and accurately, and offered reasonable pricing. Thank you for trusting us with your Ford, and we appreciate your feedback. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

1
...
6
7
8
...
231