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Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
4.4
1,282 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
Contact Dealership

9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 1,282 reviews

May 09, 2025

Clay is the best. And the guy that helped him find my car. Sorry I forgot your name. Clay went in on his day off. And I made him work. I know he was tired of me and my More

by 4LOPEZANTHONY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025 -

Elk Grove Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Elk Grove Ford are glad to have you as a customer. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 08, 2025

The service manager tried to charge me $180 to pair the remote that I bought to my truck and Ford doesn’t even charge for that More

by dana_greene2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cale Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikhil Zprahad
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May 13, 2025 -

Elk Grove Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 08, 2025

John Luna at Elk Grove Ford is truly one of a kind. From the moment you meet him, his positivity, honesty, and genuine care for people stand out. He’s not just selling cars—he’s building relationsh More

by JSch117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Luna, Rachel (sorry, don't know her last name), Manny
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May 08, 2025 -

Elk Grove Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 07, 2025

Everyone was very nice and helpful especially my advisor Mike that took care of me and made sure everything went smooth. More

by rendon916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Elk Grove Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 07, 2025

Good. Good good Good good Good good Good good Good good Good good. Now leave me alone More

by LUISSALCEDO2355
Recommend Dealer
Yes
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May 07, 2025 -

Elk Grove Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 06, 2025

Alex was very friendly and warm. Took what I was looking for and really delivered. The whole thing was a very comfortable experience thanks to Alex. More

by SOCCER10GHS
Recommend Dealer
Yes
Employees Worked With
Alex
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May 06, 2025 -

Elk Grove Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 05, 2025

It was good, the guys at the counter were helpful with what I needed and estimated the time of service to be completed accurately. More

by livyadam2
Recommend Dealer
Yes
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May 05, 2025 -

Elk Grove Ford responded

Livy, thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 05, 2025

Alex was a great salesman. Very patient and understanding, was easy to connect with and seemed genuine with helping me More

by SOCCER10GHS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Elk Grove Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Elk Grove Ford! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 05, 2025

Good service it was quick and easy I appreciate the kindness they took to help me with my walker as I am disabled More

by ROSE_MOSQUEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tidd
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May 05, 2025 -

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 05, 2025

Outstanding service, Cale and the team at Elk Grove Ford went above and beyond to repair our truck More

by Justinsilkwood
Recommend Dealer
Yes
Employees Worked With
Mike in service
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May 06, 2025 -

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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