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Elk Grove Ford

Elk Grove, CA

4.4
1,223 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 1,223 reviews

January 28, 2024

Needed a tire and a tire repair. Ivan handled the repairs for me Great service More

by rwedel256
Recommend Dealer
Yes
Employees Worked With
Ivan
Jan 28, 2024 -

Elk Grove Ford responded

Thank you so much for the five-star rating. We appreciate your business. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 28, 2024

Very professional & not a long wait. Kept us informed about our car We're satisfied with experience More

by KEEKHI
Recommend Dealer
Yes
Employees Worked With
Nikhil Prahad
Jan 28, 2024 -

Elk Grove Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 27, 2024

Fast and informative He was on point and called me with updates and very Protestant More

by HERNANCORONEL20
Recommend Dealer
Yes
Employees Worked With
Randy
Jan 28, 2024 -

Elk Grove Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Randy met your expectations. Thank you for choosing Elk Grove Ford, we look forward to having you as a valued customer for many years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 27, 2024

The quick lane service writers have no personality. It's a chore to have to take truck in for service and deal with bad/unfriendly attitude. Most recently my truck was in for a 90k service. They had it More

by KBARLET
Recommend Dealer
No
Employees Worked With
Quick lane
Jan 31, 2024 -

Elk Grove Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 27, 2024

Good. Had some issues with dropping off my car, and a very rude service agent told my sister that she would be unable to drop off the car and basically dis More

by acrogymjudge
Recommend Dealer
Yes
Employees Worked With
Gianna
Jan 28, 2024 -

Elk Grove Ford responded

Thank you for taking the time to share your thoughts on working with Gianna and our team. We're glad to hear we delivered such a great experience! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 27, 2024

Professional. I notifies them of a mistake and they corrected it without issue or debate. They were superb. More

by SWAIN001G
Recommend Dealer
Yes
Employees Worked With
Ivan. Then Saoul, and Jason.
Jan 28, 2024 -

Elk Grove Ford responded

Thanks for sharing about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 27, 2024

Brought in truck for work and the work was done on a timely fashion. ?? More

by HMORROW54
Recommend Dealer
Yes
Employees Worked With
Randy Baptista
Jan 28, 2024 -

Elk Grove Ford responded

Thank you for your business and this review. We're happy to hear Randy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 27, 2024

It was good. It was good. She got things done and what was not able to get done, she scheduled it. More

by RonMan57
Recommend Dealer
Yes
Employees Worked With
Gianna
Jan 28, 2024 -

Elk Grove Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 27, 2024

Service experience was very good. Service was completed in a very timely manner. Service rep was very helpful, courteous and professional. More

by DERMOTG5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Baptista
Jan 28, 2024 -

Elk Grove Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 26, 2024

Easy to schedule, appointment was on time, staff very courteous, knowledgeable & professional. Overall, great experience. I love my Ford Maverick and I love Rachel and all at Elk Grove Ford! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Wood
Jan 28, 2024 -

Elk Grove Ford responded

David, Thanks for sharing your thoughts about your experience with Elk Grove Ford. Rachel and our team appreciate your business and hope to see you again soon! Congratulations on your new Maverick! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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