Elk Grove Ford - Service Center

Elk Grove ford is an amazing place, everything went smoothly and fast. And the service advisor Linda was amazing and very helpful. smoothly and fast. And the service advisor Linda was amazing and very helpful. More

On a Thursday at 9:30am, waited 3. 5 hours for an oil change and tire rotation. 5 hours for an oil change and tire rotation. More

I was very happy to get an appointment so quick for my AC issue problem issue problem More

I took my car to get serviced by you guys back on February 2024, but you said you were going to call me back, I haven’t received a call back from you until today February 2024, but you said you were going to call me back, I haven’t received a call back from you until today More

Professional,fast,and friendly service. They provide you with such a clean environment. Love it! They provide you with such a clean environment. Love it! More

The customer service was amazing! Very helpful with all the questions that I had. Has real good information and great communication. Very helpful with all the questions that I had. Has real good information and great communication. More

Nicholas Mortensen customer service was awesome together with the truck being delivered home without any problems . with the truck being delivered home without any problems . More

Much faster this time than last year. You were able to accommodate transmission fluid change in addition to scheduled “The Works” service. You were not able to accommodate updating my sy You were able to accommodate transmission fluid change in addition to scheduled “The Works” service. You were not able to accommodate updating my sync 3. In addition, I asked about using my 47000 ford pass rewards when I arrived - 1st counter person said sure. But some one else settled the bill with me when service was completed,and I forgot to bring it up, and I guess no note was added to my service estimate - disappointing. I had also requested to see the old cabin filter when I arrived for service - but I forgot to ask to see it with the 2nd counter person - note should have been made when I spoke with the 1st counter guy More

The technician was prompt, knowledgeable, and very courteous. The mobile service is a great way to get this dine! courteous. The mobile service is a great way to get this dine! More

Excellent service and the Staffs are very helpful. Thank you so much for your service. Your service id excellent. i got My car early that it was ptomised. Thanks sgsin. Thank you so much for your service. Your service id excellent. i got My car early that it was ptomised. Thanks sgsin. More