Elk Grove Ford - Service Center

Most likely the work good. However getting someone to answer the phone is hit ‘n miss. Communication with the service needs improvement. My vehicle had three different promise However getting someone to answer the phone is hit ‘n miss. Communication with the service needs improvement. My vehicle had three different promise dates. Once it was finally done, I never was notified. The shuttle service is good. Elk Grive Ford could step up its game. More

Pleasant experience. Quick and easy buying process. Steve was a great salesperson and helped me find the vehicle that I was looking for. Quick and easy buying process. Steve was a great salesperson and helped me find the vehicle that I was looking for. More

As always this dealership is professional and very pleasant to work with. I never worry about them addressing any problems that might arise. pleasant to work with. I never worry about them addressing any problems that might arise. More

I want to commend Saul Reyes for his prompt and professional attitude on preparing our vehicle for what it needs, thank you Saul. professional attitude on preparing our vehicle for what it needs, thank you Saul. More

They got my service done quickly the staff was friendly and I will definitely be bringing my truck back and I will definitely be bringing my truck back More

Great service. Fast prices I originally was at Downtown Ford, they charged me over $3000 for the same job and you guys did a much better job of it. Thank you. Howev Fast prices I originally was at Downtown Ford, they charged me over $3000 for the same job and you guys did a much better job of it. Thank you. However, when I got my car back, my window was cracked. It was a small crack, but then I turned on the heater like a dingdong and now it’s growing all too large crack. It wasn’t cracked when it got there so I don’t know what happened. More

reply in a timely manner very professional. worked to solve the problem . easy to wi=ork with worked to solve the problem . easy to wi=ork with More

I had problems with my 2010 truck and took it to Elk Grove Ford. Within 36 hours they got back to me with bad news. I needed a new truck. I found a truck that I liked and Trevor assisted me, with real p Grove Ford. Within 36 hours they got back to me with bad news. I needed a new truck. I found a truck that I liked and Trevor assisted me, with real professional service answering all my questions. When I returned the next day Trevor was off but referred me to Matta, who was just as helpful. We negotiated the deal and had it all wrapped up in a few hours. I have purchased cars before from other dealers which have taken 5 or more hours. Trevor and Matta and other sales associates were fantastic. I appreciate the professionalism and respect. Thank you, Jeff More

I love the customer service every time I go to the department of parts they always honest truthfully and good with service every time I go buy parts though is having in stock or they try to get them t department of parts they always honest truthfully and good with service every time I go buy parts though is having in stock or they try to get them the next day More

Good service and my vehicle was ready when promised. Convenient location close to where I live. Convenient location close to where I live. More