Elk Grove Kia

I was looking for a seltos LX AWD. Its msrp on official kia site 21990$ but when i started to make a deal they charged me 22845 but on sticker it was 23680. While their sub dealer in roseville charged 2232 kia site 21990$ but when i started to make a deal they charged me 22845 but on sticker it was 23680. While their sub dealer in roseville charged 22320, its clearly 500$ donut for me. Then they added useless lojack, cilajet, etch for almost 1300$ and gap 850 , warranty 2500, doc fee 85 and much more. Tax 1935 in short i got more 8k plus price than MSRP. When i insisted they refused to remove most of that trash. They were rude too especially lady finance manager. More

Very pleasant staff. Everyone was friendly and helped me get a vehicle. Brandon was very helpful and got me the vehicle I wanted. Thanks Brandon get a vehicle. Brandon was very helpful and got me the vehicle I wanted. Thanks Brandon More

Constant yelling, cursing, and saying "I'll never work for a black man again" in front of customers is completely unacceptable and very unprofessional. Even if they were just joking around. The guy (Mikey for a black man again" in front of customers is completely unacceptable and very unprofessional. Even if they were just joking around. The guy (Mikey??) I actually worked with was great, but the environment and other staff, including the one of the managers!!... Never Again More

WORTH THE LONG READ!! On December 18, 2019 I went to Elk Grove Kia to check out a Telluride. I had my mind made up to buy one and drove all the way from Stockton to Elk Grove. Upon my arrival, I parked Grove Kia to check out a Telluride. I had my mind made up to buy one and drove all the way from Stockton to Elk Grove. Upon my arrival, I parked my car in front of bunch of salesmen and began to check out a Telluride near where I parked. (Not a single one of the salesmen walked up.) I walk over to a Telluride that apparently was just delivered prior to my arrival. I asked to test drive the vehicle and salesman said we have to do some paperwork before going on a test drive. This guy ran my credit and started the process of buying and when I asked him I want to test drive the vehicle before I commit to it. He said "I need to see some kind of commitment." mind you I had just showed him my cash down payment. Apparently, that was not enough commitment for him. These guys judged me based on my car that I drove into their parking and how I was dressed. I looked like someone who cannot afford the car to them. Stay away from them I literally would not ever go there again. I am going to drive in there with my brand new vehicle just to rub it in their face. I almost forgot to mention, he ran a soft credit check and informed me how good my credit score is, saw a large cash down payment, and there was someone else who was starting the car and got to look at it more exclusively than I did despite being told "the car just arrived and the key is in the service department." Couldn't provide a reason why the key was there. IS THIS HOW YOU TREAT YOUR CUSTOMERS ELK GROVE KIA?????? Salesman name: Austin I believe More

As I had been searching for a Kia Optima, Brandon said that he found one that may be a great fit for what I was looking for. He was right! After receiving great hassle-free service we were greatly pleased that he found one that may be a great fit for what I was looking for. He was right! After receiving great hassle-free service we were greatly pleased with the car and got a great warranty on it. Brandon was very helpful and took care of the things we wanted. I was also very pleased at how well everyone treated us with kindness. More

My experience at Elk Grove Kia was my first stress free visit that I have had at any dealership! Outstanding customer service and amazing help! Making my appointment was super easy and I had zero issues at visit that I have had at any dealership! Outstanding customer service and amazing help! Making my appointment was super easy and I had zero issues at all thanks to bdc! Best by far! More

No pressure sales! My husband HATES dealing with salesmen, but Brandon made our experience hassle free. The dealer even occupied our young kids with snacks and cartoons. salesmen, but Brandon made our experience hassle free. The dealer even occupied our young kids with snacks and cartoons. More

Making a single mother feel like she is in good hands. Bought a Kia Optima from Mo at Elk Grove Kia this past weekend and the process was smooth and easy. I got a very good deal. I had been to three other Bought a Kia Optima from Mo at Elk Grove Kia this past weekend and the process was smooth and easy. I got a very good deal. I had been to three other dealerships that day and their sales department should take some tips from Mo. More

The best dealership I’ve been too Me and my husband went in on Easter to upgrade our Kia Soul to something new ! I have to say the guys in financing were amazing 😉 ! We walked out les Me and my husband went in on Easter to upgrade our Kia Soul to something new ! I have to say the guys in financing were amazing 😉 ! We walked out less than two hours with a brand new 2018 Kia and we couldn’t of got a better deal !! Thank you to the guys who helped ! Carlos , Chris , Mike , and Greg who made it all happen !!!! More

NO WAIT I TOOK MY CAR IN FOR SERVICE WITHOUT A APPOINTMENT AND STILL TOOK LOOK TO FIND A PROBLEM, AND QUICK FIX, THANKS. I WOULD RECOMMEND IF YOU NEED WORK DO I TOOK MY CAR IN FOR SERVICE WITHOUT A APPOINTMENT AND STILL TOOK LOOK TO FIND A PROBLEM, AND QUICK FIX, THANKS. I WOULD RECOMMEND IF YOU NEED WORK DONE. More