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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,381 Reviews

1,381 Reviews of Elk Grove Toyota - Service Center

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September 03, 2019

Excellent Toyota Care Express Service EG Toyota has split Service Centers. 1 for Toyoua Care & minor service the other for misc repairs to provide clients faster overall in/out times. More

by T
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Demille, Adrian Shanka
Sep 05, 2019 -

Elk Grove Toyota responded

Thank you for sharing your recent experience here online. I am happy to hear that you enjoyed your time with us. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

September 02, 2019

Friendly and efficient service. Brian is awesome. Friendly and efficient. He delivers what says and updates promptly on any issues. Would recommend him and this dealership to anyo More

by Tmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Demille
Sep 03, 2019 -

Elk Grove Toyota responded

Thank you for your kind words & willingness to recommend us to others based on your experience!

August 30, 2019

Great Customer Service The staffs were very friendly and professional. I had purchased a new 2019 and the maintenance was due, brought in the vehicle. Milton was the Service More

by Moni521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milton
Sep 01, 2019 -

Elk Grove Toyota responded

Thank you for your kind words for our Elk Grove Toyota team! We appreciate your business and look forward to working with you again in the future!

August 30, 2019

Great service department Danny was very knowledgeable and well mannered. The maintenance took the amount of time estimated and the waiting area was terrific! Very comfortable More

by Lindabb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Aldrete, Daniel Kinnear
Aug 30, 2019 -

Elk Grove Toyota responded

Thank you for your kind words! We're happy to hear that Danny provided you with a 5-star customer service experience! We look forward to working with you again!

August 28, 2019

Service & Sales Anthony Yee(?) & Minh Ly helped w/sales of my then new, Honda Fit 2016. My 1st time buying a new car on my own. Helpful, friendly, & patient. . Ex More

by HondaFan21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Yee, Minh Ly, Anthony Saephan, AJ Jabr, Justin Nicks, Kristi Boren, Alysha Singh
Aug 30, 2019 -

Elk Grove Toyota responded

Hello - Thank you for your feedback and kind words for our staff. We hope to work with you again in the future!

August 27, 2019

Service rep. is professional. Thoroughly outlined the findings and cost associated with each service needed. Recognizing my time is also valuable. As a res More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

Elk Grove Toyota responded

We are happy to hear this! Thank you for trusting us with your vehicle! We look forward to working with you again!

August 27, 2019

Great service, fast and professional! I met with Joel Garcia for an oil change appointment and Joel got me in and out fast. Don’t get me wrong the new Elk Grove Toyota service center is gr More

by Jcluna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
Aug 30, 2019 -

Elk Grove Toyota responded

We appreciate your kind words! We appreciate you coming to see us for service - we look forward to working with you again!

August 27, 2019

Outstanding customer service I had an appointment for an oil and a free tire rotation since I did purchase the tires at Toyota . I was in and out in about 1 hour and staff was ver More

by Love Toyota
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lau
Aug 30, 2019 -

Elk Grove Toyota responded

Thank you for this feedback! We're happy to hear you were in and out quickly for your maintenance! Thank you for your business!

August 21, 2019

Oil maintenance and wheel alignment service Anthony did a great job when I brought my Prius for service at Elk Toyota. He is very knowledgeable, professional and polite. I’m very satisfied for More

by Igme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Aldrete
Aug 22, 2019 -

Elk Grove Toyota responded

Thank you for your kind words! We are happy to hear you're satisfied with the service you received here at Elk Grove Toyota! We appreciate your business!

August 19, 2019

Customer Service Fred is excellent. I've been seeing him since I've bought my car and never had any issues. He takes good care of me and my car. More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Daniels
Aug 20, 2019 -

Elk Grove Toyota responded

We appreciate hearing this! We are grateful for your business!

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