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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,381 Reviews

1,381 Reviews of Elk Grove Toyota - Service Center

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August 16, 2019

Great service Fred Daniels has been our Service Management for over 25 yrs & is honest, trustworthy, & goes up & beyond to make sure our service experience is the b More

by MInouye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Daniels
Aug 16, 2019 -

Elk Grove Toyota responded

Thank you for your continued business over the years! We appreciate your kind words and look forward to working with you again!

August 14, 2019

Maintenance service. Provide good service and result, fixing and repair catalytic convert with small hole cause i had someone molding security bars before to prevent thief More

by Dung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian ( molding ), Mark Kleefeld
Aug 16, 2019 -

Elk Grove Toyota responded

Thank you for your feedback! We are happy to hear your service appointment was a 5-star experience here at Elk Grove Toyota! Thank you for your business!

August 07, 2019

Customer satisfaction Friendly, nice and courteous. Had a service appointment. I was in and out in 1.5 hours. Talk about my tires so the service I should have them replace More

by 4wd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
Aug 09, 2019 -

Elk Grove Toyota responded

Thank you for taking the time to tell us about your experience! We appreciate your business and look forward to working with you again in the future!

August 06, 2019

Normal service Dealership personal was polite and helpful. Adrian Shanka was helpful, respectful, and very personable. Thank You Thank You Thank You Adrian for every More

by Maddog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Shanka
Aug 06, 2019 -

Elk Grove Toyota responded

Thank you for your kind words and for your business! We appreciate the feedback!

August 06, 2019

Best Service My appointment time was met exactly at 1:35 Everything that was going to be done on this visit was explained to me in detail. I was asked if I want More

by Rich48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
Aug 06, 2019 -

Elk Grove Toyota responded

Thank you for your feedback and kind words! We're happy to hear from you! We look forward to working with you again!

August 05, 2019

Review They did a great job on my repair. Highly professional. Work was done on time and within the budget. Good work for all the crews especially the Body S More

by pbs340
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

Elk Grove Toyota responded

Thank you for your kind review. I am happy to hear that the repairs were done on time and within the budget. We appreciate your time and your feedback. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

August 05, 2019

Gr8 Service New service bay in EG. Got in on time for service. Waiting area is spacious and comfortable. Dwayne was a great service person to work with. More

by 1&onlyJill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Reyes
Aug 05, 2019 -

Elk Grove Toyota responded

We appreciate this feedback! Thank you for coming to see us for service at our new Express Maintenance facility!

August 05, 2019

Excellent experience. Been taking our 2000 Sienna for service at this dealership. They do an excellent job every time. The staff are professional and the facilities are fir More

by Jon26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne Reyes
Aug 06, 2019 -

Elk Grove Toyota responded

I am happy to hear that you enjoyed your time with us especially with Dwayne at our new Express Facility. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

August 05, 2019

Oil leak gasket replacement Excellent service for inspecting oil leak and coming to a conclusion with suggestions in record time. Free Lyft services for home and pick up. I defin More

by loiquan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Kersten
Aug 05, 2019 -

Elk Grove Toyota responded

Thank you for coming to see us for service! We appreciate your willingness to recommend us to others, based on your experience!

August 05, 2019

Service Elk Grove Toyota provided great service when I took my vehicle in for an oil change. I was pleased with how through Brian explained what was done. I w More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Demille
Aug 05, 2019 -

Elk Grove Toyota responded

We appreciate your feedback and kind words! Thank you for coming to see us for service! We look forward to working with you again!

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