1,372 Reviews of Elk Grove Toyota - Service Center
Airbag Warning Light The airbag warning light on the dashboard was on and solid and I went to the dealership to see what was wrong. It could of easily cost a couple of gra The airbag warning light on the dashboard was on and solid and I went to the dealership to see what was wrong. It could of easily cost a couple of grand, luckily they found that it was possibly just a low battery voltage causing the airbag system to not function correctly and some airbag error codes which just needed to be cleared since there was no reason found for them to have tripped on the cars ODB. They put in a new 7 year warranty battery and after test driving the car, the airbag warning light remained off which only cost under $200 total. More
Recall appt I was a little disappointed with my last service. I had an appointment last Thursday @ 9:50am And was told that my car would be ready in 2hrs. It w I was a little disappointed with my last service. I had an appointment last Thursday @ 9:50am And was told that my car would be ready in 2hrs. It wasn’t ready until after 1pm with no updates. I had to asked the cashier for an update. I understood that you guys were busy but it would have been nice to know how long my appointment was going to be. I also didn’t receive my car wash buts it’s no big deal. The reason why I made an appointment was that I wouldn’t have to wait so long. With that being said, I would still recommend your services because your staff was very friendly. More
Great Service Always a positive experience when I have my car serviced. My adviser was polite, professional, and friendlyt. The mechanical work on my vehicle was Always a positive experience when I have my car serviced. My adviser was polite, professional, and friendlyt. The mechanical work on my vehicle was excellent. More
Excellent Advisor Jose Garcia - very nice guy and provide excellent customer service while I took my car to maintenance. the service was done a little early than I expe Jose Garcia - very nice guy and provide excellent customer service while I took my car to maintenance. the service was done a little early than I expected. More
Joel provided great service Joel provided straightforward and helpful service. He easily explained the work to be done and helped resolve some issues. Service was done under time Joel provided straightforward and helpful service. He easily explained the work to be done and helped resolve some issues. Service was done under time. The man deserves a raise. More
10k Service My service was easy and fast! Highly recommend this dealership! Everyone is very friendly and knowledgeable. I loved my experience at Elk Grove Toyota My service was easy and fast! Highly recommend this dealership! Everyone is very friendly and knowledgeable. I loved my experience at Elk Grove Toyota. I will definitely come back for my future services. More
Awesome Fast, easy and courtesy service. Advisor was respectful and very helpful in answering my questions. My car was done in a timely manner. Thank you and Fast, easy and courtesy service. Advisor was respectful and very helpful in answering my questions. My car was done in a timely manner. Thank you and God bless you More
Great work The service advisor mr Paul Aldrete was so polite and understanding and kept me updated on the service progress. He had great communication skills whi The service advisor mr Paul Aldrete was so polite and understanding and kept me updated on the service progress. He had great communication skills which made me feel that I have known him for so long, but I met him first time. More
Recall plus repairs completed Advisor Nick was great in explaining recall and additional repairs done at the time of service. Parts took a while to come in...should have accepted o Advisor Nick was great in explaining recall and additional repairs done at the time of service. Parts took a while to come in...should have accepted offer for rental car. More
Excellent service by the dealership! I have been coming to this delealership for oil change service for my cars because it’s close to my house and finish within an hour and half. They we I have been coming to this delealership for oil change service for my cars because it’s close to my house and finish within an hour and half. They were able to accommodate additional request I had such as replacing the wiper blade without a long wait. I really appreciate their being upfront as far as the cost and the wait. Thank you. More