Elk Grove Volkswagen

Being picked up at the Sacramento airport and taken to the dealership was a welcome bonus. The sales completion and vehicle instruction processes were well and quickly completed. Mr. Varner was friendly the dealership was a welcome bonus. The sales completion and vehicle instruction processes were well and quickly completed. Mr. Varner was friendly, informative and related well to my wife and I. Driver's side tires leak slowly, but I don't yet know if this is a defect or road hazard. The plastic light lens from the underside of the driver's door is not installed, but was saved for later installation. The owner's manual reflects the fact that this vehicle is unnecessarily complex, and is a bit intimidating to non-techies like me. The manual illustrates and describes a garage door opener, but doesn't say if this is supplied with the vehicle (not found), or an optional accessory. The on-line vehicle specification sheet describes three 12 volt outlets, including one in the trunk, but which was not installed. I will insist that one be installed by Santa Barbara VW, as per specifications, as this 12 volt trunk outlet was one of the reasons I chose this vehicle. We plan to do long distance cruising, and take a bi-metal 12 volt cooler in the trunk. William Berry More

Our salesperson Adam Niazi did a great job in helping us in choosing the right car to look at for our budget, no high pressure at all. Over all he answered all are questions and was very helpful. in choosing the right car to look at for our budget, no high pressure at all. Over all he answered all are questions and was very helpful. More

This is the first painless car buying experience my wife and I have ever had. We will be shopping here again in the future. Thank you Brian and the entire folks at Lasher Elk Grove. and I have ever had. We will be shopping here again in the future. Thank you Brian and the entire folks at Lasher Elk Grove. More

A very pleasant experience from start to finish. I was A very pleasant experience from start to finish. I was cordially greeted upon arrive and treated with respect during the whole procedure. I was never A very pleasant experience from start to finish. I was cordially greeted upon arrive and treated with respect during the whole procedure. I was never pressured. More

All employees were polite and respectful. I gave an n/a All employees were polite and respectful. I gave an n/a to quality of work as I have just got the new car and have not had a chance to evaluate it, y All employees were polite and respectful. I gave an n/a to quality of work as I have just got the new car and have not had a chance to evaluate it, yet - time will tell. :-) They worked hard to get me the price I wanted. It took a little time, but in the end, I drove away happy! More

Good experience...Sal was good a making me feel like I could make the best choice for myself... and, that I was on my own time-line. could make the best choice for myself... and, that I was on my own time-line. More

Sal Davide was a great salesperson very helpful and knowledgeable, he made the deal because he was very patient. I will recommend him to everyone Thanks a bunch Sal knowledgeable, he made the deal because he was very patient. I will recommend him to everyone Thanks a bunch Sal More

I'm very satisfied with the excellent service and high professionalism from everyone I dealt with from the internet contact to the personal direct closing of the sale. Brian Varner did all he could to ple professionalism from everyone I dealt with from the internet contact to the personal direct closing of the sale. Brian Varner did all he could to please me. Sal Davide was very helpful when I needed transportation to my home. The paperwork was prompt and accurate. This is not my first VW...I owned a VW Bug when I went to college in the sixties...and I loved it. I'm looking forward to enjoying the new 2012 JETTA. Thanks to the Elk Grove VW Internet team for their assistance and great service. More

My husband and I came to the dealership with a plan to get a new car. He had to leave for a sport commitment with our son, and I finished up the process solo. Everyone was great. I am really enjoying t get a new car. He had to leave for a sport commitment with our son, and I finished up the process solo. Everyone was great. I am really enjoying the Passat. Thank you. More

This dealership is fair, above board and honest. You don't find that very often with a dealership. I feel genuinely cared about as a customer. Working with Bruce and Brian has been a pleasure; they do don't find that very often with a dealership. I feel genuinely cared about as a customer. Working with Bruce and Brian has been a pleasure; they do not pressure the sale and instead want to make sure it is the right fit for the customer. More