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Elliott Auto Group

Mount Pleasant, TX

4.5
880 Reviews

2055 Burton Rd

Mount Pleasant, TX

75455

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Showing 880 reviews

December 29, 2014

It was a great experience. Felt important to the people we encountered there. They did everything they could to make it the experience a enjoyable and I would recommend this dea More

by Seth _Davis24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Wilbanks, Matt Farrer
Dec 29, 2014 -

Elliott Auto Group responded

Seth, Thank you for your kind words. We think that it is critical that each of our clients knows how important they actually are as it is a huge part of how we do business. Without you, we don't exist and we appreciate you greatly! Again, thank you for your business and we are honored to count you as a member of the "Elliott Family".

December 28, 2014

2014 Taurus Staff was a pleasure to work with as always. They were very knowledgeable about the car they were selling me. Financing was beyond my expectations a More

by MaryJane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rossel Bello, Ashley Willson, Charlie Wilbanks
Dec 29, 2014 -

Elliott Auto Group responded

MaryJane, We would like to thank you for your business and for taking the time to share your experience. You bring up some great points. I think a lot of people still have the mindset that buying a car is an extremely difficult and adversarial process. That simply isn't how we work here and your review attests to that fact. Again, we appreciate you and are proud to have you as a member of the "Elliott Family".

December 21, 2014

Traded in our 2013 Ford Edge for a 2015 Ford Focus Victor Carrillo and Charlie Wilbanks were professional and friendly. They got the deal for us that we needed to be able to make the trade. More

by Dcues63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Wilbanks, Victor Carrillo
Dec 22, 2014 -

Elliott Auto Group responded

Dcues63, First off, I would like to thank you for choosing Elliott Auto Group and also for taking the time to share your experience. We work hard to make the perfect deal for you in every situation. Thanks again for your business. We are proud to count you as a member of the "Elliott Family".

December 20, 2014

Relaxed and hassle free shopping/purchase. Elliott FLM provides a positive, friendly staff and ease of browsing, test driving, answering questions, etc... The whole process was virtually effor More

by Debby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Clark, Ashley Willson, Charlie Wilbanks
Dec 22, 2014 -

Elliott Auto Group responded

Debby, Thank you for your very kind words. You are absolutely right, we do strive to build enduring relationships with our customers. This is one of the things that truly sets us apart from the competition. Again, we appreciate your business and we are proud to have you as a member of the "Elliott Family".

December 15, 2014

2015 Dodge 1 ton duelly 3500 Excellent customer service and no high pressure. Everyone was very nice and helpful. When we arrived to pick up our vehicle, the paperwork was ready More

by pdkent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Loveless, Joey Smith
Dec 15, 2014 -

Elliott Auto Group responded

pdkent, Thank you so much for taking the time to share your experience. We are constantly working to make sure that we make the best use of your time while you are with us. The days of staying at the dealership for an entire day to buy a car should be gone. We are working with some of the latest technology to make your visit to the dealership no longer than necessary so you can enjoy that new vehicle. Thanks again for your business and we are proud to count you as a member of the "Elliott Family".

December 11, 2014

overall pleased with customer service Very nice group & very eager to please customer demand. I also found my salesman very knowledgeable about automobiles I looked at & very helpful in my More

by yzetta mata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Clark, Charlie Wilbanks, Jason Hein
Dec 12, 2014 -

Elliott Auto Group responded

Yzetta, We would like to thank you for your business as well as for your kind words. Jimmy Clark is one of the best people you can come across and the fact that he is in the car business is a huge plus for anyone with whom he works. We thank you again for your business and welcome to the "Elliott Family".

December 10, 2014

3rd Purchase in a row Elliot has had my business for my last 3 vehicles spanning 13 yrs. Their prices are fair but their attention to detail, friendliness, honesty (for the More

by MattWallace97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Dunn, Jason Hein, Monty Vaughn, Matt Farrer, Ezekiel Ramirez
Dec 10, 2014 -

Elliott Auto Group responded

Matt, Thank you so much for your kind words and of course for your continued support over the years. We truly do work very hard to make sure that your experience with us, whether in Service, Parts or Sales, is second to none and we appreciate you letting us know that we are succeeding in that endeavor. Again, thank you for choosing Elliott Auto Group and for being such a great member of the "Elliott Family".

December 10, 2014

Great experience We had a very great experience with Carla Rogers at Elliott Dodge, and we will be purchasing other vehicles from her at this dealership in the future. More

by Leeann825
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 10, 2014 -

Elliott Auto Group responded

Leeann, First off, we would like to thank you for choosing Elliott Auto Group and also for taking time to share your experience. Carla is simply phenomenal with her clients, and she has earned a lot of them over the years. That is why I like to call her "the hardest working woman in the car business". She truly cares about her clients and goes way above and beyond to make sure that they get the best deal possible. Thank you again for your business and we are proud to count you as a member of the "Elliott Family".

December 04, 2014

The people at ford knows how to treat a client. Mr. Jimmy Clark sold me a 2007 bmw with no hesitation. He answered all my questions and was very polite. I don't have to say much when it comes to a g More

by Henry Lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Clark, Ashley Willson, Charlie Wilbanks
Dec 04, 2014 -

Elliott Auto Group responded

Henry, Congratulations on your new BMW! We appreciate your taking the time to share your experience and of course, we appreciate your business. Jimmy Clark is clearly at the top of the mountain when it comes to knowing his stuff and taking care of his clients. Again, we appreciate your business and are happy to welcome you to the "Elliott Family".

November 28, 2014

Pleasure to work with and good communication Brian has been helpful with us every step of the way. Gone out of the way to make it easy to purchase the vehicle from out of town. More

by labradoodle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Vaseleck
Dec 04, 2014 -

Elliott Auto Group responded

labradoodle, We want to thank you for your comments and for choosing Elliott Auto Group for your purchase! You are spot on about Brian. He is a true specialist when it comes to working with folks from out of town and makes the process as simple as possible. Again, thank you for your business and welcome to the "Elliott Family".

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