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Elliott Auto Group - Service Center

4.8

28 Lifetime Service Reviews

2045 Burton Rd, Mount Pleasant, Texas 75455

28 Reviews of Elliott Chrysler Dodge Jeep - Service Center

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November 12, 2018

"Excellent service."

- Andy Kuklish

I called the service department to see if they could do a quick oil change, making sure they had the oil in stock first. They told me to come on. Oil change was quick and done right. Thanks to Brian Daily and the crew for helping me out.

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Recommend Dealer
Yes
Employees Worked With
Brian Daily
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 12, 2018

"serice on hitch"

- randywisinger

hitch in my truck was not working properly I could not remove it. So I took it in and Monty got on it and got the issue resolved.

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Recommend Dealer
Yes
Employees Worked With
Monty Vaughn
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 10, 2018

"quick & professional "

- twooaksbronc69

As always friendly, courteous, and knowledgeable. Monty is our go to guy for all things Dodge. I would and do recommend them to my friends.

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Recommend Dealer
Yes
Employees Worked With
Monty Vaughn
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 02, 2018

"Extremely friendly and prompt service!"

- goency

Everyone we came in contact with at the dealership was very polite and friendly. While waiting, we were offered something to drink, and asked if we needed anything. The service and recalls were explained to us. The receptionist was very helpful and friendly as well.

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Recommend Dealer
Yes
Employees Worked With
Justin Finney
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brian Daily
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 06, 2018 -

Elliott Auto Group responded

goency, Thank you for your business and for sharing your experience. We believe in providing a comfortable environment for our clients, which is exactly what you described. We know that your time is valuable and we want to make sure that you feel none of it spent with us was wasted. Again, thank you for choosing Elliott Auto Group and we are proud to have you as a member of the "Elliott Family".

October 31, 2018

"Great customer service "

- kamarrs

Very good service work got right to my vechile , services my vechile was outstanding very clean dealership and good costumer service , Monty Vaughn is great to work with

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Recommend Dealer
Yes
Employees Worked With
Monty Vaughn
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 31, 2018 -

Elliott Auto Group responded

kamarrs, Thank you for your business and your kind words. As you know, we have a great service team that definitely know their stuff. Monty is for sure one of a kind as well and we are fortunate to have him on our team. Again, thank you for choosing Elliott Auto Group and we are excited to count you as a member of the "Elliott Family"!

October 29, 2018

"We love Elliott"

- stephaniecolumbus

We bought my Jeep at Elliott in Feb. 2017. We bought my husband’s Jeep in Oklahoma. Even though we didn’t get his at Elliott, they are super when we bring it in for any kind of service or issue. They are the best!!

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Recommend Dealer
Yes
Employees Worked With
The service guys
Oct 29, 2018 -

Elliott Auto Group responded

Hi Stephanie, Thank you for your business and your kind words. When it comes to helping you take care of and maintain your investment, we don't care where you bought your vehicle. In that respect we are dealership agnostic. That being said, we would love to sell you your next Jeep too ;) Again, we appreciate you choosing Elliott Auto Group and we are honored to count you as a member of the "Elliott Family"!

October 29, 2018

"The best"

- Jackii

Took care of me in all ways -- picked me up to make an appointment (MD) when car wouldn't start; arranged tow; took care of the problem immediately, and smiled and moved fast the entire time.

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Recommend Dealer
Yes
Employees Worked With
Monty Vaughn
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 31, 2018 -

Elliott Auto Group responded

Hi Jackii, Thank you for your business and for sharing your experience. I'm sorry that your car wouldn't start, but very happy that we were able to make sure that your day didn't go downhill from there. Again, thank you for choosing Elliott Auto Group and we are honored to have you as a member of the "Elliott Family"!

October 19, 2018

"Everything !"

- momkwest

Elliott Motors has always been fair, honest, and trustworthy when it comes to taking care of my truck. They never try to 'sell' me something I don't need; but when they say something needs to be fixed or replaced I listen ! I bought my truck there fourteen years ago . Besides, the coffee pot is always on !

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Recommend Dealer
Yes
Employees Worked With
Monty Vaughn
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 25, 2018 -

Elliott Auto Group responded

momkwest, Thank you for your business over the years and for sharing your experience. Your review is about as glowing of one we could ever hope to receive. You mentioned 3 words that folks don't typically associate with car dealerships. You said that we have always been "fair, honest, and trustworthy", that is our main goal every day. We are not a huge conglomerate who doesn't care about our clients. We are a small town dealership with strong ties to Mt. Pleasant and we are proud to serve the people of this great community. Again, we appreciate you choosing Elliott Auto Group and it is our honor to have you as a member of the "Elliott Family"!

October 15, 2018

"Oil change, tire rotation, air and cabin filters replaced"

- vglenn

I was a walk in with little time to wait, they were able to change my oil, rotate my tires, change a couple of filters and get me out in plenty of time to meet my next appointment.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Monty Vaughn
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 25, 2018 -

Elliott Auto Group responded

vglenn, Thank you for your business and your kind words. We understand that you are busy and we strive to provide fast, but high quality service to all of our clients and get you back on the road quickly. Thanks again for choosing Elliott Auto Group and we are proud to have you as a member of the "Elliott Family"!

October 11, 2018

"Oil Change Plus"

- Mrs.k

I went in for a regular oil change. Also wanted tires checked since one kept losing air. I was told it was time to rotate the tires. Ok. Then they found out that there were 3 recalls on the truck. They had the part for one and the other 2 were software issues. Said it would take about 3 hours. They actually got through in 2 hours. Everything on the paperwork was not completed but "they would mail it to me". I have never gotten the paperwork showing what the actually did. Also, one tire was at 34 pounds while the other 3 were 39 or 40. Tires may have been rotated, but they one with a leak definitely was not checked and fixed. Also, there was not a new oil change sticker with mileage for the next change placed on the windshield.

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Recommend Dealer
Yes
Employees Worked With
Oct 25, 2018 -

Elliott Auto Group responded

Mrs. K, Thank you for your business and for sharing your experience. If you haven't yet received your paperwork, please give Britt a call. Thanks again for choosing Elliott Chrysler Dodge Jeep, we appreciate you.

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