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Elliott Chrysler Dodge Jeep Ram Fiat of Palestine - Service Center

Palestine, TX

4.5
139 Reviews

139 Reviews of Elliott Chrysler Dodge Jeep Ram Fiat of Palestine - Service Center

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July 31, 2021

I have had excellent service each time I have visited Palestine Elliott Dodge. From the girl on the phone to the service manager, everyone seems to want to help and make sure I am 100% satisfied. More

by Rahuff72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A woman helped us
Aug 01, 2021 -

Elliott Chrysler Dodge Jeep Ram Fiat of Palestine responded

We are glad to see that you enjoyed your service experience here at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine! We look forward to taking care of your vehicle in the future!

July 28, 2021

Alright then the service technician spilled oil all over the top of my motor and had to drive back to dealership to get it cleaned off and to top off my oil after and oil change. More

by JCB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Sharp
Aug 04, 2021 -

Elliott Chrysler Dodge Jeep Ram Fiat of Palestine responded

Thank you for bringing this to my attention. We strive to provide top-notch service to each of our valued customers. I would appreciate the chance to speak with you about your recent Service experience. Please contact me directly when you have a spare moment. DeWayne Williamson General Manager (903) 723-3031 Palestine CDJR

July 28, 2021

Great service and friendliness no long waiting they get your vehicle fast nice waiting area would reccomend this dealership for all your needs to your vechile More

by Whatsupwat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Sharp
Jul 29, 2021 -

Elliott Chrysler Dodge Jeep Ram Fiat of Palestine responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, timely, and friendly service with our team here at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine. We appreciate your recommendation and we are looking forward to your next visit with us for any future automotive needs.

December 04, 2020

The staff at service center and salesmen are quite helpful in resolving any minor problems I may have. And I trust them to keep me safe on the road..would reccomend their team to anyone..these people More

by Irene Mettlen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Fitzpatrick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Servin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Loveless
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan and Dave from Service department are always helpful!, Michael Barlow, DD Sanchez
Dec 05, 2020 -

Elliott Chrysler Dodge Jeep Ram Fiat of Palestine responded

Thank you for the excellent review, Irene! We are so happy to learn that you found our team to be trustworthy and that they have earned your recommendation. Please come back at any time.

May 20, 2020

High Priced autos I was mis-led as to the options that the vehicle I purchased! I was dis-appointed with the salesman, who claimed he would contact me monthly at the l More

by emayeux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
DeWayne Williamson, Michael Barlow
May 21, 2020 -

Elliott Chrysler Dodge Jeep Ram Fiat of Palestine responded

Hello, I am concerned to learn about your disappointment regarding our level of communication. Please feel free to reach out to me directly so that I can better understand what happened and address your concerns. I look forward to connecting with you. Best, DeWayne Williamson General Manager (903) 723-3031 Palestine CDJR

March 24, 2020

Great service The staff was really friendly and very knowledgeable. I have enjoyed working with this dealership. I will continue getting my car serviced at this dea More

by Ms. C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Sharp
Mar 25, 2020 -

Elliott Chrysler Dodge Jeep Ram Fiat of Palestine responded

Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit!

November 09, 2019

I like a This dealership.. Its more personable than big city dealerships. I live in Longview and plan to drive 70 mile to continue to use this dealership although we have one locally. My salesman was grea More

by Ginnyhoward1
Recommend Dealer
Yes
Employees Worked With
Jordan Bailey
Nov 09, 2019 -

Elliott Chrysler Dodge Jeep Ram Fiat of Palestine responded

Thank you so much for the great review! We appreciate your kind words and are so glad that you think we're worth the drive. We look forward to seeing you again.

September 10, 2019

The Best Car Buying Experiemce Ever We shopped at 50 different car dealers online for a 2018 Toyota Highlander. All of them were playing games on my trade in and price of the car. And More

by sbarrington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
Sep 11, 2019 -

Elliott Chrysler Dodge Jeep Ram Fiat of Palestine responded

Sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear Cody went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new 2018 Toyota Highlander! We look forward to taking care of any of your auto needs in the future.

August 01, 2019

Friendly customer oriented I was impressed with the attention the service people exhibited. They listened and ensured I was happy with the service they provided. The handled my More

by Hankj20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Sharp
Aug 26, 2019 -

Elliott Chrysler Dodge Jeep Ram Fiat of Palestine responded

Thanks for the great review, Hank! We're delighted to hear that you had such a good experience with us. We appreciate your business, just let us know if we can be of service in the future!

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