Elyria Ford

Customer service was 10/10. Great used car buying experience. Didn't just feel like a transaction, sales associate went the extra mile to get us taken care of. Great used car buying experience. Didn't just feel like a transaction, sales associate went the extra mile to get us taken care of. More

Enjoyed working with David D. Ed was great to work with via text until I could get in Had a truck on lot I liked, worked with me on trade in, and accommodating with assistance Ed was great to work with via text until I could get in Had a truck on lot I liked, worked with me on trade in, and accommodating with assistance after the sale. David is great with customer service and assisting me with a few issues after the sale. Great way to build loyalty for your dealership. More

All the sales team and Staff including management great to work with would do business there in the future to work with would do business there in the future More

Aaron and Kyle were great - the best salespersons that I have ever worked with in over 30+ years of car buying. And Donna did an awesome job in explaining the extended warranty. This dealership was top notc have ever worked with in over 30+ years of car buying. And Donna did an awesome job in explaining the extended warranty. This dealership was top notch. More

Awesome Dealership! They are "just that easy". They went above and beyond to get us the Bronco my wife wanted. Nick Pinardo is awesome and by far the best I have ever They are "just that easy". They went above and beyond to get us the Bronco my wife wanted. Nick Pinardo is awesome and by far the best I have ever delt with. He has a great personality and was very easy to talk to. I have bought a ton of cars in my life and this whole experience was the best ever. The whole process was "just that easy!" More

I attempted to purchase a used F-150 from Elyria Ford, and the experience was disappointing. The general manager, Chuck Sturgill, was consistently unprofessional and carried an unwarranted attitude every and the experience was disappointing. The general manager, Chuck Sturgill, was consistently unprofessional and carried an unwarranted attitude every time we spoke. I even reached out to the GM dealer they own to politely ask for the owner, hoping to address the issue while still trying to buy the vehicle. No one ever called me back. Overall, a poor experience. 👎👎👎 More

I came back after leasing from a Jeep dealer. Everyone at Abraham is very professional and helpful. As my dealings with the Jeep dealer was terrible. Scott was the sales rep. and he was fantas Everyone at Abraham is very professional and helpful. As my dealings with the Jeep dealer was terrible. Scott was the sales rep. and he was fantastic and very knowledgeable. More

This was my first time owning an Escape and I had a number of questions. The sales rep, Aaron, was extremely patient with me and took the time to explore all of my questions with answers that showed hi number of questions. The sales rep, Aaron, was extremely patient with me and took the time to explore all of my questions with answers that showed his knowledge of Ford's newest technology. More

Nick Pinardo was the BEST ! Very knowledgeable, easy to talk to and also had the right questions to help guide my Wife and myself through the auto selection process to just the Very knowledgeable, easy to talk to and also had the right questions to help guide my Wife and myself through the auto selection process to just the right new car. Then very helpful in teaching us the features and setting up our phones and preferences. Our closing agent was very helpful too. Thanks for everything ! More