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Emerson Toyota
Auburn, ME
78 Reviews
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78 Reviews of Emerson Toyota
November 03, 2011
Eric was awesome in help me through the whole process. I felt like he listened to what my needs were and made it happen. He did not try to sell me more then i wanted. felt like he listened to what my needs were and made it happen. He did not try to sell me more then i wanted. More
by jlet2121
Employees Worked With
Eric Mortensen
Helpful November 02, 2011
The service was great! Our sales man Bryan was very helpfu1 and enthusiastic! He stayed patient even when I was being extremely picky and couldn't figure out what I wanted for a car! I would recommend helpfu1 and enthusiastic! He stayed patient even when I was being extremely picky and couldn't figure out what I wanted for a car! I would recommend this dealership to a friend or family member! More
by StaceyG4300
Employees Worked With
Bryan
November 02, 2011
We purchased the car there via the internet, essentially sight unseen. When we went to get it, they let us take it home for the weekend, about an hour away, before signing any papers. The salesman (Ray To sight unseen. When we went to get it, they let us take it home for the weekend, about an hour away, before signing any papers. The salesman (Ray Toutain) brought the papers to us at work a day or two later to sign, again ~1hr from the dealership. Whenever it needs regular service, we email Ray, our salesman and he sets up an appt with service for us, then he drives here (~1hour) to pick up the car in our driveway and leave us a loaner. Then he drives our car back a day or two later when it's done and we call in with a credit card to pay More
by edpraul
Employees Worked With
Ray Toutain, Ray Toutain
November 01, 2011
Our experience at Emerson was amazing! We were on a mission to buy the right vehicle for our family. After a day of test driving vehicles from other dealerships, our last test drive was with Eric in a mission to buy the right vehicle for our family. After a day of test driving vehicles from other dealerships, our last test drive was with Eric in a RAV4. He listened to our needs and knew exactly what we wanted in a vehicle. In no time at all, we were driving away with everything we wanted. We love our Rav4 and have recommended Eric to our friends who are looking to buy a new vehicle. More
by bossman74
Employees Worked With
Eric Mortensen
October 31, 2011
Eric was knowledgable and friendly. He worked hard to get us the best deal and made our purchase smooth. I have already recommended friends and family to Eric because I am confident that he will provide them us the best deal and made our purchase smooth. I have already recommended friends and family to Eric because I am confident that he will provide them with the same experience. More
by steffab218
Employees Worked With
Eric Mortensen
October 31, 2011
I bought a new Toyota from Emerson because they had the best deal. Eric was extremely knowledgeable and helpful with finding the perfect vehicle for me. I have recommended this dealership to my friends and best deal. Eric was extremely knowledgeable and helpful with finding the perfect vehicle for me. I have recommended this dealership to my friends and family. More
by arich20
Employees Worked With
Eric Mortensen
October 31, 2011
This dealership bent over backwards to find me the car that I wanted, going to another state to get the color that I asked for. I rated the "overall experience" as 4, only because I feel that the salespe that I wanted, going to another state to get the color that I asked for. I rated the "overall experience" as 4, only because I feel that the salesperson could have called me sooner on several occasions to keep me up to date on the status of the car. More
by mjvallette
Employees Worked With
Bill Newell, Bill Newell
January 19, 2004
Excellent value. Purchased late model Toyota Sienna, former lease. Car was exactly as described on phone. Very clean, low mileage, like brand new. I was referred to this dealer by AAA's Vehicle Purchasi former lease. Car was exactly as described on phone. Very clean, low mileage, like brand new. I was referred to this dealer by AAA's Vehicle Purchasing Service (I highly recommend this service if you have AAA. They have pre-screened dealers and negotiated discounted prices for their members). Vinnie Goulette is a sales manager, and by phone he immediately offered me a very good no-haggle price, a better value than anything I had seen on the internet. Very friendly, quick, clean efficient transaction. The only sticky point was an additional $189 "document processing" charge that the dealer admitted was simply extra profit. To be fair, I was told of this fee in advance, but I was led to believe that it was for state fees. We ended up paying the extra fee because the sales price on the vehicle was so reasonable. I can highly recommend this dealer and would definitely purchase from them again in the future. More
by sarahbaldwin
Employees Worked With
Vinnie Goulette
