Emich KIA

After a car deal, the true test of that dealership is 2 things. First, how did the entire process go, and second, would you recommend that dealership to others. For my experience with Emich Kia in Denver, things. First, how did the entire process go, and second, would you recommend that dealership to others. For my experience with Emich Kia in Denver, my experience purchasing a car, after all was said and done, was not a good experience and I would never recommend the dealer to anyone. As I explain why, these are strictly my opinions and feelings about this experience. 1) The dealer got in the exact version of a redesigned 2026 Sportage. I calculated ahead of time what an acceptable final price would be for us with our trade in. The salesman took our information to the sales manager. I heard him say, “Just lump it together in one deduction.” I found out at the very end of the paperwork what that meant. The price the salesman gave is was better than I had hoped, at least it appeared to be. We accepted the deal. But, during the end of the paperwork process, the finance person showed us there was a discount that was available from the State for buying a hybrid electric vehicle, but make sure we DID NOT deduct it on our taxes. So the discount we thought was from the dealership in that lump sum was really them just giving us back our own money. The dealership gave us NOTHING off the price of the car. By lumping everything into one amount, there was no explanation where the discounts were coming from. 2) We purchased the car on a Saturday. The following Tuesday I received an email from the sales manager asking me to give the dealership all 10s when I received a review questionnaire from Kia. I told him I couldn’t because there was at least 3 out of 11 items he showed me on the evaluation that I could not give a 10 to. I NEVER RECEIVED AN EVALUATION FORM FROM KIA, BUT WHAT I GOT INSTEAD WAS AN EMAIL THAT SAID “IF YOU TEST DROVE A KIA AND DIDN’T BUY IT, PLEASE TELL US WHY.” 3) That same Tuesday after the sale, I looked on Emich’s web site and noticed that they were now giving an almost $1500 discount on the car. I asked for that discount be given back to me but I was told that was a mistake that Kia made and it would be removed from the web page. It did disappear about 2 days later and about 2 days after that, Emich added their own $1000 discount to the car. I was given nothing. 4) Kia was offering $1500 discount if you financed the car. We weren’t planning to do this, but couldn’t pass up the offer. My interest rate was listed at 6.5%. I thought this was Kia’s rate, but after checking other dealers later on, they were offering 5.25% for the same loan. Why the difference? 5) I contacted my salesman about a problem with the software in this car. I asked him to check another car they had on their lot to see if that one showed the exact same thing in the software. It would have taken less than 5 minutes. He totally ignored me and I haven’t heard a word from anyone at the dealership about anything. More

This was a great experience from start to finish. Mike, Ahmad and Brian were wonderful to work with, will recommend dealership absolutely. Mike, Ahmad and Brian were wonderful to work with, will recommend dealership absolutely. More

Tyler was exceptional. He communicated well and was always friendly. He did an outstanding job and made the whole process easy. He communicated well and was always friendly. He did an outstanding job and made the whole process easy. More

Jeff was so kind and helpful and knowledgeable. It was a pleasure leasing a car with him. It was a pleasure leasing a car with him. More

Staff made the car buying process easy. I want to thank Ahmad and Chris in particular for their help and suggestions. I want to thank Ahmad and Chris in particular for their help and suggestions. More

Emich kia always makes things easy when buying a car. no hassle , no pressure and the genuinely care. no hassle , no pressure and the genuinely care. More

Even through construction Emich KIA was a good choice. They had the car I wanted at a fair price without a lot of haggling. Tyler was great to work with. They had the car I wanted at a fair price without a lot of haggling. Tyler was great to work with. More

John and Mike the sales manager were great to work with. They were helpful, knowledgeable and wanted to make a deal. John was my main contact and did an excellent job. They were helpful, knowledgeable and wanted to make a deal. John was my main contact and did an excellent job. More

Communicative staff. The team was easy to work with despite the ongoing construction issues at the dealership. The team was easy to work with despite the ongoing construction issues at the dealership. More

Speed. of transaction rated very good, relative to how torn up the facility was and the staff having to work out of trailers. The service was rated not impor of transaction rated very good, relative to how torn up the facility was and the staff having to work out of trailers. The service was rated not important because I live in Seattle, however our kids purchased a 2024 Telluride from you and they were very pleased with their transaction and dealership. I purchased a 2026 Sportage Hybrid SX Prestige. My sales specialist, Tiffany, was extremely knowledgable about the vehicle and very patient with me even though her workload was heavy. Please make the effort to pass on my appreciation to her and give her some sort of accolade she can hang in her cubicle. Brian, in finance, was great. He covered everything, and like Tiffany, was patient and never pushy. He and Tiffany both are effective listeners. It was the best experience I'd had in a finance office. Please include Brian in your demonstration of appreciation. Thanks everyone. More