Emich KIA

Everything was great; from my first interaction with Isaiah to my last interaction with John. Isaiah to my last interaction with John. More

The salesman was very nice and made us feel like we were the only customers he had. He was very respectful and responsive to our needs. the only customers he had. He was very respectful and responsive to our needs. More

We bought our EV6 more than a year ago, but had a number of questions about features we hadn't yet really understood or explored. Tiffany sat with us in the car patiently and expertly answering all those q of questions about features we hadn't yet really understood or explored. Tiffany sat with us in the car patiently and expertly answering all those questions for nearly an hour. If she didn't know an answer, she found someone quickly who did. It was a most excellent experience, and we would request her as an advisor on another visit . More

Purchased a certified EV9 here in October 2026. I bought from Emich only because there was no comparable car locally and I wanted to avoid out-of-state shipping. The sales experience was poor. H I bought from Emich only because there was no comparable car locally and I wanted to avoid out-of-state shipping. The sales experience was poor. Halfway through the purchase paperwork, my sales rep left me sitting at his desk for 30 minutes without telling me where he was going. When I went looking for someone to help, I found out he had left for a training session instead of completing the sale. It was also odd watching the sales rep ask ChatGPT about warranty details and other basic questions about the car when I asked. He didn't seem very knowledgeable about their inventory. After signing, I asked the sales manager where the cargo mat was (all weather mats were in the deal, and I understood that to cover the car, not leaving the trunk separately for me to buy). He scoffed and acted like I was dumb for even asking because he assumed everyone outside the car industry knows mats are not the same as cargo liners. A quick “no can’t do that not part of the deal” and went back to what he was doing. It may have been my misunderstanding, but being brushed off like that didn’t feel great. Lastly, I had ceramic UV protection film installed the day after taking possession. I noticed a little glint when driving away but thought it was just debris or something to wipe off later. The installer noticed the same area and let me know it was a chipped area of the windshield that had been patched/repaired. This was not disclosed by the dealer. Either their inspection was lacking, or they repaired it and covered up the issue. Either way, seems… not great. I'm reaching out to them about this specifically and will update this review with what happens and how they handle it. As of now, I would shop other dealers first if you have the option. I've heard great things from friends who bought from Arapahoe Kia. More

We had a great experience from start to finish. Everything was handled very professionally, and every step of the process was explained clearly and in detail. They also made sure to help us underst Everything was handled very professionally, and every step of the process was explained clearly and in detail. They also made sure to help us understand specific terms in Spanish whenever needed, which we really appreciated. The customer service was excellent, and we felt well taken care of throughout the entire process. Highly recommended! More

Anthony Gullart helped me getting the price I desired. He truly listened to what I was looking for and never made me feel like he was being pushy or salesy. Christine in finance is a GEM, she is so genuin He truly listened to what I was looking for and never made me feel like he was being pushy or salesy. Christine in finance is a GEM, she is so genuine and really made me feel comfortable and understanding of all the heavy paperwork. She made that process so easy and fun!! I 1000% recommend everyone to lease or purchase a vehicle here. You are in such good hands 🙌🏻 More

We had a good time. Sean and Rob were very accommodating. The process was quick all things considered Sean and Rob were very accommodating. The process was quick all things considered More

I was happy to work with Anthony. He helped me work through a lease remotely and did his best to be respectful of my time. He helped me get to the right price on my ideal car with cre He helped me work through a lease remotely and did his best to be respectful of my time. He helped me get to the right price on my ideal car with creative problem solving. More

Super friendly and helpful. He answered all our questions and was very patient. Would definitely purchase another car from him. He answered all our questions and was very patient. Would definitely purchase another car from him. More

Appreciated the patience, space and time for us to test drive and make a sound decision on our car choice without feeling pressured. Isaiah was energetic, answered all our questions and again gave us some drive and make a sound decision on our car choice without feeling pressured. Isaiah was energetic, answered all our questions and again gave us some space to go through things. The timing to buying a new car and financing deals to that was key. The dealership is clean and in a great location for us that made it a much easier process. More