Empire Buick GMC of Long Island City

leased buick encore mr. Gary Campbell assisted with getting a wonderful deal without salesman pressure talk. very professional and patient throughout the whole process. mr. Gary Campbell assisted with getting a wonderful deal without salesman pressure talk. very professional and patient throughout the whole process. had a pleasant and smooth experience. very happy with outcome . More

Nice customer service experience I had a great customer service experience with sale representative, Akash Abraham. He was very personable and gave my husband and I his undivided at I had a great customer service experience with sale representative, Akash Abraham. He was very personable and gave my husband and I his undivided attention while he listened to our concerns about purchasing the 2017 Cadillac XT5. As a result, we were able to negotiate a great deal. Thanks to him, I now have the car of my dreams. I'd also like to give kudos to sales rep, Emmanuel Fineus. He was also instrumental in educating me about the XT5. Thank you to both More

Great service This was my first time coming to this dealership. The service here was wondeful. Luis was very friendly and went out of his way to offer me the best p This was my first time coming to this dealership. The service here was wondeful. Luis was very friendly and went out of his way to offer me the best possible service. I highly recommend this dealership. More

Great Experience Akash was friendly and informative, never pushy and truly made my wife and I feel comfortable. All in all a great experience. The cherry on top? A Akash was friendly and informative, never pushy and truly made my wife and I feel comfortable. All in all a great experience. The cherry on top? A great GMC that the family loves. More

What a RELIEF! My wife and I have 9 month old twin boys, and decided on a third row SUV. We have been leasing for many years from a family friend who manages a deale My wife and I have 9 month old twin boys, and decided on a third row SUV. We have been leasing for many years from a family friend who manages a dealership. It really was hassle free leasing from him. However, he did not have a SUV with a third row that meet our needs. So the thought of just having to go shop for one was stressful. After visiting different brand dealerships, we ended up at City based on a recommendation. We meet with Alison Doyle, a manager at City and she introduced us to Akash. He was fantastic. He was very professional and at the same time he made us feel like we were old time friends. He was very knowledgeable about the 2017 Acadia and actually took the time to go over the entire vehicle and all that it has to offer. After shopping around, I was very surprised to learn that most sales representatives really aren't that well informed on the vehicles that they sell. They only know the basics. Akash knew every aspect of the newly designed Acadia, inside and out. It was such a RELIEF going to City and having Akash help us thru this process. Thank you Akash you truly made this a great and hassle free experience. Go to City and ask for Akash, you won't be sorry! More

Excellent Experience Mr. Keys was very personable and was attentive to our specific needs. He provided a range of options that was within our budget and explained the pr Mr. Keys was very personable and was attentive to our specific needs. He provided a range of options that was within our budget and explained the pros and cons. Overall, we left feeling the we received the best value for our dollar. I would recommend Mr. Keys and City Cadillac. More

City Buick is the Best! City Buick is the best. Friendly people, clean waiting area, professional treatment. So very glad I purchased here. Glad to know I am connected to suc City Buick is the best. Friendly people, clean waiting area, professional treatment. So very glad I purchased here. Glad to know I am connected to such a well run dealership that truly cares for the customer!! More

Great experience We had a great experience with City Cadillac Buick GMC particularly with Joshua Vargas.. Joshua's thorough questions and product knowledge put both m We had a great experience with City Cadillac Buick GMC particularly with Joshua Vargas.. Joshua's thorough questions and product knowledge put both my mother in law and me in the right cars that neither of us were considering at the beginning of the process. After a long search I got the right car at the right price and I could not be more grateful. Thanks Joshua More