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Empire Buick GMC of Long Island City - Service Center

Long Island City, NY

4.9
75 Reviews
Call Service Center (866) 590-2588

75 Reviews of Empire Buick GMC of Long Island City - Service Center

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May 03, 2023

My vehicle always gets serviced in a timely manner and the staff is always friendly More

by Sticks.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Vargas
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May 09, 2023 -

Empire Buick GMC of Long Island City responded

Sticks, We are so glad that our team could consistently get your automotive needs taken care of - quickly and efficient . It is our pleasure to assist you in any way possible. We thank you for your positive review and we hope to see you again the next time your vehicle is ready for service.

Helpful
April 18, 2023

Diamond Bresil was very helpful. We were in and out quickly. Great service all around. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Bresil
Report | Print
Apr 26, 2023 -

Empire Buick GMC of Long Island City responded

Brian, Thank you so much for your positive review! We are glad that Diamond could provide you with a smooth and efficient experience. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

Helpful
April 12, 2023

Polite profesional and knowledgeable. They were able to do the work on a timely basis More

by Jkd69kato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cherise Dawkins, Diamond Bresil
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Apr 12, 2023 -

Empire Buick GMC of Long Island City responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with quality and efficient service. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

Helpful
April 07, 2023

My service advisor is sally she is amazing when I went there she always there for me she always advises me very well thank you so much I really appreciate your service. More

by Om
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Mangro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sally
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Apr 12, 2023 -

Empire Buick GMC of Long Island City responded

Thank you so much for your positive review! We are so glad that Sally could consistently provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
March 28, 2023

great and fast service my service advisor Kathuska she’s best and so helpful thanks More

by jatinsingh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathuska she’s best and so helpfu
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Mar 30, 2023 -

Empire Buick GMC of Long Island City responded

Thank you so much for your positive review! We are happy to hear that Kathy could provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

Helpful
March 28, 2023

They were professional, courteous and efficient. They made the getting my car service a great experience. More

by happyplatano
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Gaines
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Mar 30, 2023 -

Empire Buick GMC of Long Island City responded

Thank you so much for your wonderful review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service.

Helpful
March 15, 2023

Everything was fine all questions answered in timely manner options also advised on service vehicle. More

by carterdaniel193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2023 -

Empire Buick GMC of Long Island City responded

Thank you so much for your positive review! We are happy to hear that our team could provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
March 07, 2023

The service advisor Kathy was very helpful and friendly. Inspite of the surprising service price just glad to deal with courteous advisor More

by Rah
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
March 02, 2023

Kathy questell very nice advisor please whenever we need service please don’t change my adviser Thanks kethy More

by Avtar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diamond Bresil
Report | Print
Mar 08, 2023 -

Empire Buick GMC of Long Island City responded

Thank you for leaving Kathy this 5-star rating! She will be delighted to know that you deeply value her service. We look forward to continue providing you and your vehicle with our best care in your visits to come!

Helpful
March 01, 2023

Excellent customer service support staff and very knowledgeable staff members are very helpful and knowledgeable. More

by Daniel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally
Report | Print
Mar 08, 2023 -

Empire Buick GMC of Long Island City responded

Daniel, Thank you so much for your positive review! We are so glad that our team could provide you with top-notch service. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

Helpful
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