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Empire Cadillac of Long Island City

Long Island City, NY

4.6
450 Reviews

45-02 Northern Boulevard

Long Island City, NY

11101

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Showing 450 reviews

December 23, 2022

Very nice environment and professionalism! Thank you Karen Herrera for your performance when purchasing a car. Very organized and great customer service at all times. Managed the whole proces More

by JOHAMIDENCE87
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Herrera
Jan 11, 2023 -

Empire Cadillac of Long Island City responded

Thank you so much for your positive review! We are delighted that Karen took great care of you and made your experience with us both smooth and successful. It is an honor to have earned your kind recommendation. Congratulations on your new vehicle!

December 23, 2022

I've bought 2 cars from Karen Herrera so far and both times have been smooth. You must come and see her! More

by M.J.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Herrera
Jan 11, 2023 -

Empire Cadillac of Long Island City responded

Thank you so much for your wonderful review! We are honored by your repeat business, and we are so glad that Karen consistently provides you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

December 23, 2022

What a joy! Everyone at this dealership was great to work with. Our saleswoman Karen Herrera was a pleasure to work with. She made us feel welcomed from the mome More

by MSanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Herrera
Jan 11, 2023 -

Empire Cadillac of Long Island City responded

Thank you so much for your wonderful review! We are honored to have had the opportunity to work with you, and we are delighted that Karen could provide you with the A+ service that you so much deserve. It is our pleasure to assist you in any way possible. Wishing you the safest of travels- on behalf of the entire team!

December 23, 2022

What a great experience. Karen Herrera is a pleasure to work with. She went above and beyond! I will continue buying my cars from her and this dealership. They work with you More

by stern119
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cliff Small, Karen Herrera
Jan 11, 2023 -

Empire Cadillac of Long Island City responded

Thank you so much for your wonderful review! We are delighted that Karen consistently provides you with top-notch service. She will be honored to know how confident you are in her efforts. Please do not hesitate to let us know how she and the team may be of further service to you in the future!

December 23, 2022

Best sell girl, highly recommend her if you come to Empire Cadillac. Karen Herrera easy to work with and get the job done.. come see her More

by AYLEEN1592
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Herrera
Jan 11, 2023 -

Empire Cadillac of Long Island City responded

Thank you for leaving Karen this positive review and recommendation! We are so glad that she took great care of you. If there is ever anything more that she and the team may help you with, please do not hesitate to give us a call.

December 23, 2022

So far this dealership has been fantastic. Noemi has been extremely professional from the first time we spoke right up to the signing of the deal. I’ve been looking for this exact truck for se More

by Mgombetto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noemi Oyola
Jan 11, 2023 -

Empire Cadillac of Long Island City responded

Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and we are so glad that Noemi took great care of you and made your experience with us an all-around success. She will be honored to have earned your kind recommendation. Congratulations on your new vehicle!

December 22, 2022

Valeria was knowledgable and professional. The paperwork process is painfully slow (not her fault) but overall, Valeria, Perry and Vito did a great job! We are delighted! More

by uster.stacy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perry Katechis, Valeria Meneses, Vito Ilardi
Jan 11, 2023 -

Empire Cadillac of Long Island City responded

Thank you so much for your positive review! We greatly appreciate the opportunity to work with you and we are glad that Valeria, Perry, and Vito could provide you with top-notch service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

December 22, 2022

The service yesterday was exceptional and courteous. Jerod made the entire process stress free. Would highly recommend his services to friends and family. More

by Mdtj121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Gaines, Jerod Gatling
Jan 11, 2023 -

Empire Cadillac of Long Island City responded

Thank you so much for your positive review! We are happy to hear that Jerod could provide you with top-notch service and he will be honored to have earned your kind recommendation. It is our pleasure to assist you in any way possible. Take care!

December 22, 2022

Daniel does a great job . He was knowledgeable and professional while paying attention to my requests , giving multiple options and suggestions tailored to my needs . More

by costinela.costi15
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Fagadar
Jan 11, 2023 -

Empire Cadillac of Long Island City responded

Thank you for leaving Daniel this positive review! We are so glad that he took great care of you. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

December 22, 2022

Daniel , was super helpful. He was able to assist me with a trade in. I’m a very satisfied with my new car and highly recommend this dealership . More

by Luisejrc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Fagadar
Jan 11, 2023 -

Empire Cadillac of Long Island City responded

Luis, Thank you so much for your positive review and recommendation! Providing top-notch service is so important to us, and we are glad that Daniel's efforts could meet your satisfaction. Congratulations on your new vehicle!

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