Empire Cadillac of Long Island City

She is very professional saler， I would like to recommend her to my friend. thank you！！ her to my friend. thank you！！ More

Ever since City Cadillac was purchased by Empire things have gone down hill. New Service director who doesn't return calls or answer emails, every month there are new service advisers as they all quite. As have gone down hill. New Service director who doesn't return calls or answer emails, every month there are new service advisers as they all quite. As of 1-19-2026 I have been waiting for a loaner for a list of warranty issues, they simply do not care! Do an online sales inquiry for either a vehicle or extended warranty and you will have numerous sales people call you several times a day for weeks! Try to get warranty service and crickets! More

Excellent car dealer! Everybody was friendly and welcoming. Francis is a gem—he guided me throughout the entire process. Anthony properly explained everything and made sur Everybody was friendly and welcoming. Francis is a gem—he guided me throughout the entire process. Anthony properly explained everything and made sure I understood all the details. Highly recommended! ⭐⭐⭐⭐⭐ More

Excellent service good explanation for all my questions work done on time nice and experience personal work done on time nice and experience personal More

Jeff Cayot and the team were wonderful! Great dealership smooth process! And this coming from a person who refuses to deal with dealerships! Great dealership smooth process! And this coming from a person who refuses to deal with dealerships! More

This service center is highly recommended; the prices are reasonable, and it can save you repair time. They also provide coffee and other beverages for you to choose from while you wait. reasonable, and it can save you repair time. They also provide coffee and other beverages for you to choose from while you wait. More

Donna Arifi called and arranged for a service as soon as the parts were delivered. Thank you so very much for your service the parts were delivered. Thank you so very much for your service More

Great location and professional service. We highly recommend this dealership. We have been customers for over 15 years. We highly recommend this dealership. We have been customers for over 15 years. More

No complaints staff knowledgeable professionals and always courteous Waiting room comfortable and clean with condiments always courteous Waiting room comfortable and clean with condiments More

As a first-time cadillac buyer and someone who has always had a Camry on the vision board, I can confidently say, my family and I walked into the perfect dealership completely by chance. And just to browse, had a Camry on the vision board, I can confidently say, my family and I walked into the perfect dealership completely by chance. And just to browse, at that! What I experienced was not only the best car-buying experience I’ve ever had, but truly better than I could’ve imagined. The dealership itself is stunning, and the entire staff is welcoming, genuine, and professional. A huge thank you to , my exceptional salesman, who was extremely welcoming and made the entire process feel so seamless, natural, and stress-free. He was never pushy and always made sure my family and I felt comfortable and supported every step of the way. Zohaib also made sure everything ran smoothly for us behind the scenes, and we’re so grateful for his attention and care. Thank you Zohaib Amjad- More