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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

Overview
Reviews
4.8
1,350 Reviews
Call Dealership (631) 422-0123
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555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,350 reviews

September 05, 2025

Joe was amazing He took the time to explain the recall and even took the extra steps to explain how a hybrid works More

by Teetee5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Schnettler
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Sep 05, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hello, Thank you for sharing this review with us. Joe and the rest of our service crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail.

August 27, 2025

Impressed the way Seye collaborated with the finance Manger to make my buying experience more enjoyable. The pizza helped a little More

by Ronald Desroches
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seye Bamigbaiye
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Aug 27, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Ronald, Congratulations on your new vehicle and we are glad to hear that Seye and the rest of the crew was able to make your buying experience exceptional. Please let us know if there is anything else we can do to further assist you, we would love to help.

August 26, 2025

Great honest service. & service writer Rob was great to work with. Recommend using them to all needing service. More

by jfalberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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Aug 27, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Ja, Thank you for your feedback and review. We are delighted to hear that your vehicle experience with Rob was top-notch from the start to end. Thank you for your recommendation and we look forward to seeing you again in the future.

August 25, 2025

Went in looking for a lug nut after destroying mine on a Sunday not knowing parts is closed Sundays. Giuseppe Molinaro, took me to his personal truck without hesitation and gave me one of his personal brand More

by Matt
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giuseppe Molinaro
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Aug 25, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Matt, Thank you for your review and feedback. We are pleased to hear that Giuseppe was able to provide you with exceptional customer service and gifting you a pair of his spare lugs. We look forward to the next opportunity to serve your vehicle needs again in the future!

August 21, 2025

Highly recommend this dealer as I came in just to browse and ended up walking out with a deal! More

by lachmanjason123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett
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Aug 21, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hello, Thank you for your time and feedback. We are delighted to hear that we were able to work with you to get exactly what you wanted! Congratulations on your new vehicle and thank you for your recommendation!

August 01, 2025

Rob S. Was my advisor, very professional, explained everything about what had to be done on my car. Answers all my questions clearly, and kept me informed o More

by Irma.donarumia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob S.
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Aug 01, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Irma, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with Rob was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service.

July 21, 2025

The service was great easy and fast everything was good and special thanks to james More

by Melsayed234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lamberti
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Jul 22, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hello, Thank you for your time and feedback. We are pleased to hear that James was able to fix your vehicle, quickly and conveniently.

July 20, 2025

Thank you for picking up additional issues. As in the past you have provided good service. More

by jcnamityfd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Schnettler
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Jul 22, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hello, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.

July 15, 2025

Kimberly was amazing start to finish! She followed up with me first thing and made sure to get the pricing i was looking for! More

by Matt R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kambiz Naderi
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Jul 16, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Matt, Thank you for providing us with a review of your experience at-Empire CJDR of West Islip. We are delighted to hear that Kimberly was able to match you with the right car and within the price range you were looking for.

July 15, 2025

We received a very good attention from everyone one, but especially from Jorge Molina and will recommend him to friends and family. More

by marcoaleman84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Molina
Report | Print
Jul 16, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Marco, We are thrilled to hear about your positive experience at- Empire CJDR of West Islip . Our entire dealership takes great pride in providing the best possible buying experience and Jorge will be thrilled to hear your kind words.

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