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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,376 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,376 reviews

December 11, 2025

Convenient location right off main highway service road. The valet people are nice and service is a great at the counter More

by Meeks2043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe service counter
Dec 12, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We are thankful you took the time to leave us this review for our service department. Feel free to come back anytime you may need our services.

December 11, 2025

Everyone from the general manager to the finance manager and salesperson was extremely helpful and competent. They were able to process everything quickly regarding the sale of the vehicle and was very atte More

by Jloeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Portesy, Diana Cruz-Larin
Dec 12, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

It is an honor to have your review letting us know we provided the best experience you had ever had purchasing a vehicle with a dealership. On behalf of Robert and Diana, thank you for this wonderful review. Don't forget you can always reach out to us if you need any further assistance. Take care and continue to enjoy your new Dodge.

December 10, 2025

We dealt with johnathan iannielli great guy straight forward I was worried we were going to be given the run around like you hear from other car salesman. Johnathan was straight forward honest and very More

by Schmidry57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Iannielli
December 01, 2025

I had a great experience working with Jonathan Iannielli. He was very helpful and pleasant and made the experience flawless. More

by melissafinnegan
Recommend Dealer
Yes
Employees Worked With
Jonathan Iannielli
Dec 09, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We are delighted to know that you had a pleasant and flawless experience working with Jonathan. Congratulations on your Jeep, let us know if there is more we can do for you. Thank you for writing to us!

December 01, 2025

Empire CJDR is your one stop dealership! Professionalism, courtesy, and inventory are all top of the line. Jason Waters went above and beyond for us! Love our new Jeep! More

by Breto21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren DeFlorio , JASON WATERS
Dec 09, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

This review is very valuable to us, thank you! Our team reminds you that you can reach out to us if you need any further assistance. We wish you safe and exciting adventures in your new Jeep!

November 24, 2025

Rob S has been our sole Service Advisor for our 2021 Jeep Wrangler Unlimited since our purchase in January, 2021. Rob’s service has always been excellent and his excellent service continued with our last vi More

by MANDY731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob S
Nov 25, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

It's great to hear that Rob has been excellent every time you have come to see us. We appreciate you leaving us this review letting us know how they went above and beyond for this service visit. As always, you can reach out to us for any of your vehicle's care and Rob and our team will give you the quality care you and your vehicle deserve!

November 15, 2025

Jim in service was great a keeping me informed on the status of my car. I really like that i could text him question and received quick responses. More

by Glen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Nov 17, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for leaving this review for Jim. We invite you to visit us for future service needs you may have. Jim will gladly provide the quality service and transparency you deserve.

November 14, 2025

Como siempre es un placer cada vidita al dealer todos son súper amables y amigables More

by Nellyyanes17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Maestri, David Lamberti, Mike Desivo, Jonathan Iannielli
Nov 17, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Gracias por venir a visitarnos y por dejarnos este comentario amable. Si llega a tener alguna pregunta en la que la podemos ayudar, por favor no dude en contactarnos. ¡Le deseemos lindos y seguros viajes en su nuevo coche!

November 13, 2025

Max was extremely informative and helpful! He is really good looking too, would definitely refer anyone who is looking to buy a car to go see him! More

by Samanthaf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Reitmayr
Nov 13, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Samantha, thank you for your wonderful review! We are so glad that Max was helpful and informative. He will be honored by your willingness to refer him to others. If there is ever anything more that he and the team may assist you with, please do not hesitate to give us a call.

November 13, 2025

I am very happy with my new 2026 Dodge Durango. Kimberly Caldwell was great and got me the vehicle that I wanted and at the price that I was looking to pay. I would highly recommend her to anyone t More

by frankpez60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Caldwell
Nov 14, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Frank, thank you for your excellent review! We are thrilled that Kimberly took exceptional care of you. Your satisfaction means so much to us and she will be honored to have earned your kind recommendation. On behalf of the entire team- congratulations on your new Dodge Durango!

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