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Empire Chrysler Jeep Dodge Ram of West Islip
West Islip, NY
1,324 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 05, 2025
I can't thank Empire RAM enough for helping me get into my dream truck, a 2025 Ram 1500 Laramie. From start to finish, the experience was top-notch. The team was knowledgeable, transparent, and genuinely c my dream truck, a 2025 Ram 1500 Laramie. From start to finish, the experience was top-notch. The team was knowledgeable, transparent, and genuinely cared about finding the right fit for my needs and budget. They made the entire process smooth and stress-free, answering all my questions and keeping me updated every step of the way. The truck itself is incredible, and I couldn’t be happier with the deal I got. It’s rare to find a dealership that combines professionalism with such personal attention. If you're in the market for a new vehicle, especially something as high-end as the Laramie, I highly recommend Empire RAM. They truly go the extra mile to make sure you drive away satisfied. More
by RichieG
Employees Worked With
Kimberly Caldwell, Diego Ortiz
May 01, 2025
First experience at the dealer was excellent. Jim Ingrassia is an excellent service representative and is actually the reason I used the dealership for service. He ensures that you understand t Jim Ingrassia is an excellent service representative and is actually the reason I used the dealership for service. He ensures that you understand the issue and cost and ensures the customers needs are met. More
by Vinny
Employees Worked With
James Ingrassia
April 28, 2025
I would really like to thank Jim for making this such an easy process for me! Such great service, left my car working perfectly. I really appreciate your help and everyone at Empire for being so helpful, ki easy process for me! Such great service, left my car working perfectly. I really appreciate your help and everyone at Empire for being so helpful, kind and welcoming. Would recommend to anyone. Thanks again for your service More
by Sandra Portillo
Employees Worked With
Jim
April 26, 2025
I've had a poor experience with this service center previously, having waited 2 months for my vehicle to be serviced without being offered a loaner. Unfortunately, my recent visit on 4/26/25 has yielde previously, having waited 2 months for my vehicle to be serviced without being offered a loaner. Unfortunately, my recent visit on 4/26/25 has yielded a similar result, with my vehicle not expected to be ready until Monday and my request for a loaner vehicle denied by jim, despite witnessing another customer being offered one. This was confirmed when I spoke with the customer. The customer was a Caucasian male. More
by Siqiññaatchiaq
Employees Worked With
Just a bad experience
April 23, 2025
True concern for getting me in and fixed immediately kudos! Scott Forenza handled my situation perfectly Congratulations on a personalized and great experience kudos! Scott Forenza handled my situation perfectly Congratulations on a personalized and great experience More
by herman.goldsmith
Employees Worked With
Scott Forenza
April 17, 2025
Awesome service, comfortable seating, great coffee! Thanks for everything. Service was quick and promised on time. Thanks for everything. Service was quick and promised on time. More
by Brettm813
Employees Worked With
David Lamberti, Edward Lenski, Joseph Schnettler, Richard Losco, Diego Ortiz
