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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

Overview
Reviews
4.8
1,366 Reviews
Call Dealership (631) 422-0123
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555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,366 reviews

November 05, 2025

JIM AND KIM ARE THE ABSOLUTE GREATEST AND I COME THERE FOR ALL MY VEHICLES. More

by JIMI713
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JIM, Kimberly Caldwell
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November 03, 2025

The service was great advisor honest let you know everything going on will definitely be back More

by Frankie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James service advisor
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November 03, 2025

Great service very honest didn’t feel pressured would definitely buy another car there and recommend people More

by Frankie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Caldwell
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November 01, 2025

My service advisor was Bree. She was awesome! When I arrived for my appointment, Bree got me right in and updated me regularly on the service progress on my vehicle. Overall, I w More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree
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October 28, 2025

From the moment I called to the time I picked up my truck I had good communication with them. I will definitely return. More

by Jduce71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Lenski
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Oct 28, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your positive review! We are glad that our team provided you with top-notch service and kept you well informed throughout the process. We look forward to continue providing you with our best care in your visits to come!

October 28, 2025

Great experience at the dealership. Bree was great kept me updated throughout the process. Gotbveh back quick. More

by rotten4623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree
Report | Print
Oct 29, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We appreciate you leaving this review for Bree! Feel free to visit us anytime you may need automotive care, we would gladly deliver another great experience and keep you updated throughout the process for your peace of mind. Our team works hard to deliver quick and quality services so don't hesitate to visit us anytime.

October 24, 2025

I’ve been to a lot of dealerships in my time but Empire CJDR is top notch. As soon as you walk in you are greeted with a smile not, “Lord help me”. They have knowledge and they listen. The day I arrived fo More

by bresmom04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob S., David Lamberti, Edward Lenski, Joseph Schnettler, Richard Losco
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Oct 27, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Your thoughtful review is greatly appreciated! We look forward to welcoming you back for any future service visits and when it comes time for you to upgrade. It is our hope that our staff makes you feel comfortable during your visits so you feel confident in our transparent services.

October 23, 2025

Fast and efficient, answering all of my questions. I've been leasing from them for many years and have all services done by them exclusively. More

by Del
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree Lucente, Rose Watson, Richard Losco
Report | Print
Oct 23, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your kind review. Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Wishing you the safest of travels until we meet again!

October 21, 2025

Went in for service. Oil change ,tire rotation and recalls. The truck got done faster than they said it would. No complaints More

by DP32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree Lucente
Report | Print
Oct 22, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star rating! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

October 21, 2025

Bree Lucente was my service manager. She went above and beyond expectations. She checked my truck for any other updates and recalls. Found one that wasn’t sent to me in mail or e mai More

by DP32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree Lucente
Report | Print
Oct 22, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your wonderful review! We are so glad that Bree took great care of you and kept you well informed throughout the process. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

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