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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,339 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,339 reviews

July 02, 2025

I brought in my 2021 ram for a recall. My service writer,James Ingrassia made it a smooth process. Thank you Jim. More

by Ampdcp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James ingrassia
Jul 02, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hello, Thank you for sharing your positive experience! We are thrilled to hear that your recall with your 2021 Ram was so pleasant with James. We look forward to seeing you the next time your car needs service.

June 30, 2025

Service was fast, great quality, and was kept informed the whole time by the writer rob! More

by Tyjedre13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Jun 30, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hello, Thank you for your time and feedback. We are pleased to hear that Rob was able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

June 24, 2025

Joe Deguire has been the service advisor I see at this dealer. He is professional, kind and keeps me informed throughout the length of the services being provided. I appreciate the professionalism and car More

by csalgado11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire , David Lamberti, Edward Lenski, Joseph Schnettler, Richard Losco
Jun 25, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hello, We are delighted to hear that Joe was able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help!

June 20, 2025

Needed service for a coolant leak and a few other item. Joe Deguire was pleasant to deal with. He gave me a realistic estimate of when work would be done and kept me informed. More

by jsf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Jun 20, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hello, Thank you for your time and feedback. To hear that Joe continually exceed your expectations truly makes our day! Please let us know when your vehicle is ready for its next service, even if it is not scheduled

June 13, 2025

Luis was great. He was very easy to work with and great communication. I would highly recommend. More

by Ademeo7283
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis
June 11, 2025

Joe Deguire was great to work with he is always going the extra mile to help the costumer in any way he can. a young guy with a lot of knowledge about the products and services offered. Always updating y More

by PHOTOFPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lamberti, Edward Lenski, Joseph Schnettler, Richard Losco
Jun 12, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your very kind review. We are delighted to hear that your experiences with Joe has been so positive and you are totally confident in our expertise and service. We look forward to the next opportunity to serve your vehicle needs again.

June 03, 2025

Scott forenza is down right awful! !!! My brand new 2024 wagoneer s had 804 miles and when it was dropped off to me it has 989! That’s an ADDITIONAL 186 miles I did NOT authorize AT ALL More

by Amanda.warman7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Lamberti, Edward Lenski, Joseph Schnettler, Richard Losco
May 24, 2025

First time there and joe deguire was very pleasant to deal with got me in and out as quick as possible More

by Joehart1818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe deguire
May 27, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Joe, Thank you for sharing your experience with us. We are honored to hear that your first vehicle services with Joe was so pleasant from the start to end. We look forward to the next opportunity to service your vehicle needs again.

May 23, 2025

My service advisor Jim Ingrassia was a credit to the dealership due his customer service and professionalism I couldn’t have been happier with how I was treated and how my Jeep was taken care of. More

by Vinchilli25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Ingrassia
May 27, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Vin, Thank you for sharing your experience with us. We are pleased to hear that your service experience with Jim was so positive from the start to end. We look forward to the next opportunity to service your Jeep again.

May 23, 2025

Joe deguire was extremely helpful throughout the whole process...kept me informed on the status of my truck regularly. More

by Ryanc2067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
May 27, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Ryan, Thank you for your very kind review. We are always happy to hear that our customers are 100% satisfied with service they received from Joe.

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