Empire Chrysler Jeep Dodge Ram of West Islip
West Islip, NY
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 PM - 5:00 PM
Tuesday 7:00 PM - 5:00 PM
Wednesday 7:00 PM - 5:00 PM
Thursday 7:00 PM - 5:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 PM - 5:00 PM
Tuesday 7:00 PM - 5:00 PM
Wednesday 7:00 PM - 5:00 PM
Thursday 7:00 PM - 5:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Joe Deguire He got my ram fixed ,I had remote issues. Also he said it would be take over a week to get parts. After dropping off ram he called me the next day and had all parts. And I had it back that da Also he said it would be take over a week to get parts. After dropping off ram he called me the next day and had all parts. And I had it back that day. Thanks Joe . Also he got me home and back to dealership More
Wonderful staff, slow on delivery of parts, tried hard to accommodate me. My salesman kept me informed. accommodate me. My salesman kept me informed. More
I was well taken care of by Joe at front desk. He made sure to get job done and get me out the door. He made sure to get job done and get me out the door. More
Great customer service , to there customer and they appreciate you and take their time with you appreciate you and take their time with you More
Service advisors are always courteous & helpful. If vehicle drop off is necessary, in most instances work will be completed same day. can expect a phone explaining any repairs that may be required. If vehicle drop off is necessary, in most instances work will be completed same day. can expect a phone explaining any repairs that may be required. More
I am 58 years old and this is my first time writing an online review. I normally couldn’t be bothered but this place is beyond belief. I would never trust them. I put a $500 down payment on a 2021 Ram Lar online review. I normally couldn’t be bothered but this place is beyond belief. I would never trust them. I put a $500 down payment on a 2021 Ram Laramie and received a receipt with the EIN on it. Three days before I was supposed to pick up the vehicle, I got a call from the used car manager John who had a tone and wanted to know who I was dealing with because I got such a good deal and asked if I could email him the receipt. I thought this was extremely unprofessional, but it would only get worse. The day before I was supposed to pick it up, I was told by John that the truck was sold. I called the General Manager Kyle and left a message and he didn’t even have the courtesy to call me back. More
It was great dealing with them, James the service writer was great so helpful. Kept me updated of the progress of my service the two days the truck was there was great so helpful. Kept me updated of the progress of my service the two days the truck was there More
Joe Deguire from the service department has helped me every time that I came in for service . He has always been very polite and helpful. Thank you Joe. every time that I came in for service . He has always been very polite and helpful. Thank you Joe. More