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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,329 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,329 reviews

March 28, 2017

Unethical / Deceptive Sales Practices - Avoid at All Costs! The dealership will advertise a price online to gain interest, then change it after being contacted to negotiate a deal. In this case a 2013 Chrysler More

by Spencer Huhn
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Cruze and Kim Barone last names may not be spelled correctly, are not listed., Tom Brezinski
Mar 28, 2017 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hi Spencer, I would like to take the opportunity to speak with you personally regarding this matter. Please contact me directly at 631-422-0123. I look forward to hearing from you today. Warm Regards, Kimberly Barone Internet Sales Manager Atlantic CJDR

March 03, 2017

RUN!!! Don't walk away from this dealership!!!!!! I needed body work repairs needed on my 2013 Ram 1500 because it was hit FOR THE 2ND TIME THERE at this dealership while being serviced......so I drop More

by jjt212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richie Beltran, Jake Caruso
February 20, 2017

Awesome! The staff at Atlantic Jeep were GREAT and treated us like family. I cannot say enough aboutI great sales specialist, Richie Delorantis and Anthony Ma More

by Happy Customer!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Macca, Richard Delorantis, Thomas Ferrigno
February 15, 2017

Nice Experience I had researched cars and found one at Atlantic and when I went there salesman Rich was there to help. He was able to locate the car and I was able to More

by New Jeep Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Delorantis
January 22, 2017

STAY AWAY .... Viewed their site and found a car in their inventory I was interested in seeing. After speaking with my salesperson, Tony Russo, I found out about oth More

by astarkman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Russo
December 17, 2016

Made my day !!!!!!! I stopped in , as a new customer AND without an appt for a quick oil change and It turned out that my tires were bald, my inspection was about to expi More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bishop
December 13, 2016

Great experience and service from Julio at Atlantic Jeep Was looking for a new Grand Cherokee and Julio was very helpful. He lead me through the steps I needed and made me feel that he was someone who would More

by NYCFred51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Bergollo
December 13, 2016

Got my son a new jeep Julio bergollo is amazing, the best salesman that I have ever worked with thank you so much ..work hard and got us a great deal I we will refer every More

by Nili
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio bergollo , Julio Bergollo
December 10, 2016

Just got my new keep grand cherokee Mr Julio bergollo is really amazing dealer he help us with everything really happy with he's he services is very good. I give him 10 out of 10. Thank More

by Taz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio bergollo, Julio Bergollo
December 08, 2016

Bait and Switch Liars I would give 0 Stars if it would let me. Living 40 minutes away from the dealership I called to verify a price online and spoke to Janee Jackson. I SP More

by Gary L
Recommend Dealer
No
Employees Worked With
Janee Jackson, Thomas Ferrigno
Dec 30, 2016 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Dear Gary, I am truly sorry to hear about your experience, I would like to assure you that we have never done the " Bait and Switch" on any client, as our reputation on Long Island is second to none, that said I do not doubt there may be some miss communication betwixt one of our employees and yourself. please feel free to reach out to me to discuss further anesnick@aagny.net thank you in advance Anthony Nesnick

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