Empire Chrysler Jeep Dodge Ram of West Islip

Great experience This dealership was great. I dealt with Richard in the used sales department and he was wonderful. I despise car shopping because I have zero patience This dealership was great. I dealt with Richard in the used sales department and he was wonderful. I despise car shopping because I have zero patience for the whole process but,I must say this dealership made the experience stress free and simple. Buy your next vehicle here. More

New car Julio was helpful and had the knowledge of the mopar product rarely seen in younger people these days. His sales demeanor and experience with sales is Julio was helpful and had the knowledge of the mopar product rarely seen in younger people these days. His sales demeanor and experience with sales is commendable. More

Picking up my new charger La verdad que fue todo un placer y excelente experiencia la compra de mi nuevo Charger en Atlantic chrysler jeep dodge ram. Especial mente por Julio u La verdad que fue todo un placer y excelente experiencia la compra de mi nuevo Charger en Atlantic chrysler jeep dodge ram. Especial mente por Julio un excelente vendedor y persona More

Mike Hahn sales My experience with salesman Mike Hahn was excellent. Mike has gone above and beyond to make sure that he had the right car for me and worked out the a My experience with salesman Mike Hahn was excellent. Mike has gone above and beyond to make sure that he had the right car for me and worked out the absolute best deal possible. No playing around and went straight to work for me. Some laughs in the down time for the credit approval. Mike is the go to guy for any of my friends or family looking for a vehicle in the future !! Thanks Mike and the staff at Atlantic Chrysler Jeep Dodge Ram !! More

Fix your mistakes I was receiving call after call after call (sometimes 4-5 calls) asking to call back about my 2014 patriot. I finally returned the call after getting I was receiving call after call after call (sometimes 4-5 calls) asking to call back about my 2014 patriot. I finally returned the call after getting so fed up, and was told that since my jeep was going over miles, they wanted to see what they could do to get me out of the lease early. I was given information about some "deal" going on where they wanted to get everyone in a new vehicle for no money down etc. After the TERRIBLE experience from the original lease, where we were put in a jeep paying double what we should and were basically ripped off, I swore I would never step foot in their lousy establishment again, and explained that to the girl. She looked up how much I was paying and was SHOCKED. She seemed so genuine about wanting to help us, gave me a "VIP" appointment with the manager and promised a good deal (I even have the transcript of the voicemail she left-thanks iPhone). Well- my husband and I walked into our so called VIP appointment, they had no idea what I was talking about (because the girl wasn't even there) and it seemed more and more like a scam to get you in the door. Three people looked at my old lease and couldn't believe what happened and couldn't understand the payment or why we were put in a 60 month lease...but .. could care less. Because the value of the car appraised at 11k- which how that happened is beyond me.. and the buyout from the original lease which they messed up on to begin with is too much... no one could do anything. So, you harass me 4x a day for months, make me waste half my day, and then laugh in my face? I swore I would never step foot in an Atlantic dealership again and now I remember why. I will also continue to tell everyone I know what creeps you all are! More

best expireance ive ever had I bought a used Cherokee and had the pleasure of dealing with Mike cruz and rich in used cars. They were the best. They made it very easy for me to I bought a used Cherokee and had the pleasure of dealing with Mike cruz and rich in used cars. They were the best. They made it very easy for me to get in to my new car. if you are in the market for a used car/truck I would definitely recommend going there service is top notch. More

Best leasing experience we've had! We cannot thank the staff at Atlantic enough. They went above and beyond finding us the perfect fit. Everyone was patient, professional and accommod We cannot thank the staff at Atlantic enough. They went above and beyond finding us the perfect fit. Everyone was patient, professional and accommodating and provided us with exceptional service! A very special thank you to Anthony Macca, Mike Cruz and Tom Ferrigno. You are all amazing at what you do! We look forward to working with you guys again in the future! More

rude manager Wow, what a joke. We were unhappy with the numbers that were given to us. Not even close. Our original salesperson was as helpful as she could be. Her Wow, what a joke. We were unhappy with the numbers that were given to us. Not even close. Our original salesperson was as helpful as she could be. Her manager came over to explain the numbers. Right off she was aggressive and rude. Totally unprofessional. When we showed an unwillingness to hear the same things our salesperson just told us she became agitated got up and stormed off leaving us sitting there feeling embarrassed and confused. I have never experienced such behavior from a representative of a car dealership or any company before. We are local and have used this dealership in the past. I am now going to tell people in the area of our experience so this does not happen to them. I'm sorry Atlantic Jeep views its returning customers as nothing but a paycheck. This visit was an eye opener and supports the negative reputation how car dealerships are viewed. There's lots of other dealerships to chose from. I'm sure respect and professionalism are there to be found. That's where I'll spend my money. Sorry Jeep, you lose! More

Great experience - Michael Hahn Michael Hahn worked with me to find the perfect jeep. He was respectful, personable, and not pushy. He worked hard to find a price that was within my Michael Hahn worked with me to find the perfect jeep. He was respectful, personable, and not pushy. He worked hard to find a price that was within my range. He made us feel comfortable and totally left the choice up to us. He made sure it was a smooth transition from my old lease to my new one. He even ordered a pizza! Because we were hungry and the car was being detailed. If you want to have an outstanding experience, be sure to visit Michael. He will absolutely take care of you and help in any way. More

AMAZING! Michael Hahn and the entire team at Atlantic were absolutely WONDERFUL in helping me with the purchase of my new Jeep. They could not have done more f Michael Hahn and the entire team at Atlantic were absolutely WONDERFUL in helping me with the purchase of my new Jeep. They could not have done more for me - from the moment I walked into the showroom - even now, 2 weeks after driving away with my new car, their customer support continues to be above and beyond. If you are considering a Jeep this is the only dealership to go to. Period. More