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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,324 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,324 reviews

September 26, 2014

FINALLY an easy process... I have been a Chrysler/Jeep customer for 14 years and as per my last experience in leasing three years ago, I was hesitant on getting another Jeep. I More

by krystalle82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maryann Rocondino, Maryann Rocondino
September 18, 2014

2nd time isn't a charm We did not have the best experience when we leased our first Jeep at Atlantic. The price was fantastic but the car was under-delivered (promised a fea More

by vimblyken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
george
September 17, 2014

Friendly, honest, comfortable At first I was nervous to meet with yet another car dealer, as many other car dealers I have met with were not helpful, judgmental, didn't care about More

by NBarna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maryann Rocondino, Maryann Rocondino
September 15, 2014

New Jeep Great experience overall! Best customer service around! Maryann was a joy and would do anything to make our car buying experience great! Thanks again More

by Brandonvahey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maryann, Brendon, Maryann Rocondino
September 08, 2014

The Worst ever The customer service was the worst we have ever had. We deal with the public and know how difficult people/situations can be, But we have never been t More

by raidie333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle
Oct 21, 2014 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

raidie333, I want to take a moment to apologize about the experience that you had here back in September. I would like to speak to you in greater detail about the professionalism you witnessed in our showroom. We take great pride in providing a car buying experience that makes our customers feel at home which did not take place while you were here. My direct line is 631.422.0123 x207 and my email is dgodin@atlanticautogroup.net. Please contact me as soon as you can so I can have this addressed appropriately. Thank you for taking the time to write this review. Even though it may be one that does not reflect our best it provides us with information that can only help us get better. Sincerely, Danielle Godin

September 07, 2014

Satisfied James was an absolutely pleasure to work with. We found his easy going manner made our experience seemless and rather enjoyable. Thanks for all your h More

by Meyerjm05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Loeven, James Loeven
September 04, 2014

Friendly salesperson Rich Link I had a great experience when we came to Atlantic Jeep and met Rich Link my son purchased a Jeep latitude and he had a bad experience with another dea More

by jimmomo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Link,Jason, Richard Link
September 01, 2014

Great experience Maryann was extremely friendly and helpful. We will be recommending her to all our friends and family. We had our 4 year old daughter with us and she More

by Darlene1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maryann, Maryann Rocondino
August 30, 2014

2014 Town & Country I would recommend going to Steve in sales as he really seemed genuine and I believe did get me the best deal possible. He was able to help me get out More

by tnb5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Marinaro, Steve Marinaro
August 29, 2014

Maryann was excellent! Maryann was great and continues to be so helpful with questions I have had. Definitely ask for her. The ultimate professional. She is why we went back More

by Anchor24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maryann Rocondino, Maryann Rocondino
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