Empire Chrysler Jeep Dodge Ram of West Islip

Loving my new 2015 Jeep Grand Cherokee Limited! Jason Lopez and Christina Devita made my first leasing experience a great one! Thank you so much!!! This has been my go to dealership for years and Jason Lopez and Christina Devita made my first leasing experience a great one! Thank you so much!!! This has been my go to dealership for years and will continue to be the only dealership I use. More

Loving my new Jeep! This was my first time leasing a car from a Jeep dealership and I'm so glad I came here. From start to finish, Maryann Rocondino made me feel very com This was my first time leasing a car from a Jeep dealership and I'm so glad I came here. From start to finish, Maryann Rocondino made me feel very comfortable, was very friendly and understood what I wanted! She made the process go very smoothly and quickly. The manager and financial representative were also great with helping me. I'll be back in three years with Maryann! More

This is the place ! Jay Waters thanks ! You are and will always be the "go too" salesman. Highly recomended. Very pleasant experience. I will be back in 36 months when m Jay Waters thanks ! You are and will always be the "go too" salesman. Highly recomended. Very pleasant experience. I will be back in 36 months when my lease is up . More

Completely satisfied I have to say Tim was incredible, he new everything about jeeps. He was patient he was professional and followed up. I'm very happy with my new 2015 I have to say Tim was incredible, he new everything about jeeps. He was patient he was professional and followed up. I'm very happy with my new 2015 Jeep Patriot! More

The New Jeep I've previously owned a Jeep Wrangler which my grandson is now driving. Decided it was time to get another & decided on a Rubicon HARD ROCK.. All the I've previously owned a Jeep Wrangler which my grandson is now driving. Decided it was time to get another & decided on a Rubicon HARD ROCK.. All the bells & whisles.. It's everthing I expected...& more! Tim G. @ ATLANTIC made it all rather painless! I'd recommend him to a friend... As a matter of fact already have! More

Differcult to find great job Joe K Salesman Jay had his work cutout for him but came through with the vehicle I wanted,it came all the way from Virginia. He was very helpful and Joe K Salesman Jay had his work cutout for him but came through with the vehicle I wanted,it came all the way from Virginia. He was very helpful and professional. The other dealerships where not as helpful, didn't even offer a test drive. Jay came highly recommended by my son who also leased his vehicle the week before. My overall experience was excellent. More

Great Experience The whole process was a positive experience. I had just been an accident, in which my truck was totaled. Each person I dealt with at the dealership, s The whole process was a positive experience. I had just been an accident, in which my truck was totaled. Each person I dealt with at the dealership, showed concern for me. They worked very hard to get me the vehicle I wanted, and in the time frame I needed it. More

Great Job I was previously working with another dealership and in no way were they as courteous with the budget I had to work with. As well as my Trade Value I was previously working with another dealership and in no way were they as courteous with the budget I had to work with. As well as my Trade Value More

Service xxxx I brought in my 2007 Chrysler 300 for service last week. After being to made to feeling like I was a bother to the service department because I didn't I brought in my 2007 Chrysler 300 for service last week. After being to made to feeling like I was a bother to the service department because I didn't have an appointment that I was told I didn't need one when I called the prior week. Before I could even explain what was wrong with the car I was being sold a 4 wheel alignment for $149.00 that after I said I could have done at Mavis or Pep-boys for cheaper (I had to call Mavis and Pep-boys to prove I was right) I was then offered the 79.00 price match. I explained the problems with the car, confirmed my warranty and was told they will see what they could do about getting it in. About 4 PM, I dropped it off at 7 AM, I received a call and was told that everything was under warranty but wouldn't be ready till tomorrow. They did offer a rental through Enterprise and I was given a Focus that was dirty and the fuel light was on (but that's another story). So the next day I go to pick up the car and there was a charge for the alignment (the car had significant front end work done and required an alignment as part of the repair) but after asking for the charge to be removed again the service writer tried to make me into a fool. It only gets worse, after paying I go outside and the valet brings the car around and there is a hit mark on the rear bump with damage to the paint and plastic bumper cover and trim. The service writer and manager come out and the manager starts rubbing it with his hand saying its just dirt. He also acknowledges that it wasn't on the inspection sheet from the morning when I dropped it of so he was going to take credit for it. I offered him to refund my repair payment of 249 dollars (warranty + alignment) and he said he had to talk to his boss tomorrow but would call. Well the next day guess who ended up calling who, you guessed it me. I then was told by the service managers boss that they weren't paying for any damage and that I should contact my insurance company to report a claim. I can tell you in addition to my dissatisfaction I heard nothing but bad stories while sitting in the repair waiting room for my ride home. So take my advise steer clear of this place at all cost unless you would like similar treatment. More

made the process painless and love our vehicle Wasn't making any headway at another dealership , glad I had opportunity to meet Rich . We Had a deadline for delivery and other goals as well, thank Wasn't making any headway at another dealership , glad I had opportunity to meet Rich . We Had a deadline for delivery and other goals as well, thankfull to say he helped us achieve them all !!!! True professional ;made the process smooth and we really are enjoying our new jeep More