
Empire Chrysler Jeep Dodge Ram of West Islip
West Islip, NY
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FINALLY an easy process... I have been a Chrysler/Jeep customer for 14 years and as per my last experience in leasing three years ago, I was hesitant on getting another Jeep. I I have been a Chrysler/Jeep customer for 14 years and as per my last experience in leasing three years ago, I was hesitant on getting another Jeep. I have been to all the Jeep dealers on Long Island and as a woman, I have to say that the salesmen that I have dealt with have been horrible. Meeting Maryann, I felt comfortable right off the bat and she gave the best price FIRST instead of having to go back and forth like most do with any dealership. She was very easy to work with and the process was very simple. My words to her when I picked up my truck was “see you in three years”! More
2nd time isn't a charm We did not have the best experience when we leased our first Jeep at Atlantic. The price was fantastic but the car was under-delivered (promised a fea We did not have the best experience when we leased our first Jeep at Atlantic. The price was fantastic but the car was under-delivered (promised a feature that was not available so they used an aftermarket item). Still, we went back to trade in our Jeep and lease a new one. We scheduled an appointment, sat with our Sales Person and basically wasted a ton of time. His Sales Manager did not want to write-up a deal since our top-tier bank was closed on a Saturday and they could not get a pay-off. I explained to our Sales Person multiple times that we were purchasing the vehicle either way. Write it up and we can get the trade-in on Monday. They did not want to do that. As he was escorting us out, I said to my Sales Person, I can't believe you are letting us walk out the door without writing a sale. He said, please just call him on Monday and we can work something out. We left Atlantic and went right to Merrick Jeep Eagle Dodge.. We had a FANTASTIC overall experience! We walked in at 11 AM and walked out by 2 PM with a signed deal for the Jeep we wanted at a price we still can't believe. On Monday, when the payoff came, it was a wash (as our awesome Sales Rep, Roy Dobkowski Jr. suspected). We closed the deal Monday night and drove away in our beautifully under-priced Jeep Grand Cherokee Limited. More
Friendly, honest, comfortable At first I was nervous to meet with yet another car dealer, as many other car dealers I have met with were not helpful, judgmental, didn't care about At first I was nervous to meet with yet another car dealer, as many other car dealers I have met with were not helpful, judgmental, didn't care about my budget and didn't seem to be willing to be flexible to try to make a deal. But with Maryann all those fears went away. She was so patient, kind and willing to explore all options to get me to a price that I was comfortable with. She was flexible and creative in exploring our options and worked with me to get a great deal on a car that I LOVE ! She even took the time to speak to my brother on the phone to answer all of his questions, as my brother was trying to help me through the process. She even brought us over cheeseburgers to eat since we were starving. Maryann treats you like your friend or family member and I just really feel that she looks out for her customers! I HIGHLY recommend seeing Maryann. Overall, such a pleasant experience. Thanks Maryann!!! More
New Jeep Great experience overall! Best customer service around! Maryann was a joy and would do anything to make our car buying experience great! Thanks again Great experience overall! Best customer service around! Maryann was a joy and would do anything to make our car buying experience great! Thanks again to everyone More
The Worst ever The customer service was the worst we have ever had. We deal with the public and know how difficult people/situations can be, But we have never been t The customer service was the worst we have ever had. We deal with the public and know how difficult people/situations can be, But we have never been treated like that .. especially when we bought a vehicle for 35! What is happening! The salesman Dominick was nice but he has much to learn about selling cars, Kyle as a selling manager OMG! NEEEVVVEERRR AAGGAAINNNNNN! More
Satisfied James was an absolutely pleasure to work with. We found his easy going manner made our experience seemless and rather enjoyable. Thanks for all your h James was an absolutely pleasure to work with. We found his easy going manner made our experience seemless and rather enjoyable. Thanks for all your help James! More
Friendly salesperson Rich Link I had a great experience when we came to Atlantic Jeep and met Rich Link my son purchased a Jeep latitude and he had a bad experience with another dea I had a great experience when we came to Atlantic Jeep and met Rich Link my son purchased a Jeep latitude and he had a bad experience with another dealer F/I guy my son was already approved by his credit union. And Rich did not talk down or talk him out of taking that loan and that is what made me come to Atlantic and buy the 200. I told the Podium MGR I be back and I was I had NO intention to buy a new or any car but the way Rich treated my Son he deserved my business. He is GREAT FOR ATLANTIC JEEP CHRYSLER DODGE. More
Great experience Maryann was extremely friendly and helpful. We will be recommending her to all our friends and family. We had our 4 year old daughter with us and she Maryann was extremely friendly and helpful. We will be recommending her to all our friends and family. We had our 4 year old daughter with us and she was attentive to her also. Overall great expierience. More
2014 Town & Country I would recommend going to Steve in sales as he really seemed genuine and I believe did get me the best deal possible. He was able to help me get out I would recommend going to Steve in sales as he really seemed genuine and I believe did get me the best deal possible. He was able to help me get out of a lease with over a year left in payments and still keep my new lea see payment s reasonable. More
Maryann was excellent! Maryann was great and continues to be so helpful with questions I have had. Definitely ask for her. The ultimate professional. She is why we went back Maryann was great and continues to be so helpful with questions I have had. Definitely ask for her. The ultimate professional. She is why we went back to purchase there. We live in Brooklyn. More