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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,329 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,329 reviews

April 16, 2013

Salesman was easy to work with, sales process needs work, when you buy a 67,000 car you don't want to be treated like your buying a 20,000 car. anyway all went well in the end, got taken on the insurance bu More

by ajfranzone
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephan Cantos
April 13, 2013

I've never had a better experience car shopping before. In all my experience with car shopping, this was the first time I have ever felt comfortable looking to buy a new car. I was not pressured b More

by nicoleds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy from sales, Chrstina from finance, and Kyle the sales manager
April 13, 2013

I had a great experience there's no where else I'd rather purchase a new vehicle. I went to Huntington Jeep first and I was treated like a second class citizen. The experience at Atlantic jeep was More

by Fraiojr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina in finance, Stacy in sales, Kyle GM
April 07, 2013

I am extremely grateful for the treatment I received not I am extremely grateful for the treatment I received not only in choosing a new vehicle, but even when the day came for me to pick up my new Dodge A More

by ctliny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Waters
April 03, 2013

Very easy to deal and very professional. This is my second Jeep from this dealership, and I will be back. I would recommend them to anyone. More

by vesjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Vonnessen
April 03, 2013

Another horrible experience with Atlantic dealership. Sales person has to go back and forth with the manager. Music blasting so you can't hear yourself think. Had a great deal set up until they told me More

by jviviani
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike the Manager
May 01, 2013 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Jviviani, I am sorry to hear that you were not fully satisfied with your visit here at Atlantic CJDR. It is never our intension to have a customer leave here feeling the way you did. I would like to speak to you further about your experience so please contact me, Danielle Godin at 631.422.0123 or you can email me directly dgodin@atlanticautogroup.net. I look forward to speaking with you soon.

May 29, 2013 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Jviviani, I am sorry to hear that you were not fully satisfied with your visit here at Atlantic CJDR. It is never our intension to have a customer leave here feeling the way you did. I would like to speak to you further about your experience so please contact me, Danielle Godin at 631.422.0123 or you can email me directly dgodin@atlanticautogroup.net. I look forward to speaking with you soon. --------------------------------------------------------------------------------

March 30, 2013

I went into dealership looking to trade in my 2010 Ram expecting to either get another used Ram or not being able to trade in and John was able to create a great deal on a brand new Ram without having to More

by Syckodad88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Murphy
March 29, 2013

Atlantic Chrysler Jeep Dodge used sales was overall a good experience. I went in to the dealership with the car I wanted already in mind because it was listed on the website. The car was in the showroom More

by mattmo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
March 20, 2013

My experience at Atlantic was one that made me choosing a car FANTASTIC.. the people where so accomadating, Friendly and Honest. From the first day that I entered the show room everybody was so nice to me More

by butcher55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Sales Manager..Christina Finance Manager and Ryan Sales Associate
March 16, 2013

Stay away from this dealer ship I was lied to I was told there was a feature in my car that when I get home find out I don't have it the manager has no clue what he's talking about cough him in so many lies More

by DMb2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Micheal sales manager
Mar 16, 2013 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

DMb2013, Thank you for bringing your experience to our attention. We would not know how to service our customers better without the knowledge of where we can improve. We take pride in our ability to customize a positive experience for each of our customers and from your review I can see that did not happen. I would like to speak to you further in order to address your concern properly. Please contact me directly, Danielle Godin, either by email at dgodin@atlanticautogroup.net or by phone 631.422.0123 x207.

Mar 29, 2013 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

DMb2013, Thank you for bringing your experience to our attention. We would not know how to service our customers better without the knowledge of where we can improve. We take pride in our ability to customize a positive experience for each of our customers and from your review I can see that did not happen. I would like to speak to you further in order to address your concern properly. Please contact me directly, Danielle Godin, either by email at dgodin@atlanticautogroup.net or by phone 631.422.0123 x207.

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