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Empire Chrysler Jeep Dodge Ram of West Islip
West Islip, NY
1,329 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 13, 2013
The service I recieved from this dealership was incredible. I will be purchasing my wife's car here soon due to the amazing service I recieved. They accommodated my every need. incredible. I will be purchasing my wife's car here soon due to the amazing service I recieved. They accommodated my every need. More
by Rgoess
Employees Worked With
Stacy in sales, Anthony in finance,
March 12, 2013
This was the best experiance I've ever had with buying a car. I was actually purchasing a truck with my husband when I found the car of my dreams. Sal and Anthony made it possible for me to have buying a car. I was actually purchasing a truck with my husband when I found the car of my dreams. Sal and Anthony made it possible for me to have this care . I will be forever greatful. I will highly recommend anyone to come and purchase a vehicle through them. Deb Derych More
by dderych
Employees Worked With
Sal buresci, Anthony Macca
March 07, 2013
They tell you what you want to hear before you purchase the vehicle and coax you to sign all paper work when you make the purchase; and once you finalize everything they don't want to know you. On AJ the p the vehicle and coax you to sign all paper work when you make the purchase; and once you finalize everything they don't want to know you. On AJ the pre- owned Mngr. very arrogant. He told me he would have the vehicle Detailed before I picked it up , but instead he had me wait close to 2 hours and all they did was vacuumed the inside and did not touch anything else. When I complained it didn't do any good. Also they surrendered the vehicle to me with no fuel , the fuel alarm was buzzing . My wife and my self didn't know if we would make it to gas station, when I complained about it they said they don't give any fuel to pre-owned purchases. On your Finance Mngr. He's some piece of work.. He comes and tells me the credit score is excellent, 785 but he comes up with this ridiculous rate of 5.9 . When I question that he said that's a good rate . I said to you it may be but to me it's not. He said if the car Certified the rate would be lower. I said it is Certified look at your website. He pretended the vehicle was not, I said to him look at your website again ! he did and and saw that it was. He than dropped it another point to 4.9 . HE saw I was very pissed he left the room and came back and told me he is giving me an even better rate of 4.36 . I did not realize the reason he gave me that rate was because the terms of the loan was for 72 months instead of 60 months. VERY SLIMY if you ask me. I did not realize what he did until i got home. i admit i should have reviewed the paper work more carefully but i did not, my fault. I was shopping around for about month and was given rates in the highs ones to low twos in numerous other dealerships. Last of all I was not even given any instruction on all the bell an whistles of the vehicle equipment. The salesman told me he was there only two weeks he did'nt have a clue. So to make a long story short; no I did not have a good experience with your organization and I would not recommend it to anyone . Peter Liveris More
by takisl
Employees Worked With
AJ pre-owned mng. Bob Perrissi finance mng. Anthony Convington
February 21, 2013
My son wanted a new 2012 Jeep Liberty Jet Edition. We had My son wanted a new 2012 Jeep Liberty Jet Edition. We had gone to another dealer to price it out and we weren't happy with their price. I had hear My son wanted a new 2012 Jeep Liberty Jet Edition. We had gone to another dealer to price it out and we weren't happy with their price. I had heard I could do better with the price at Atlantic Chrysler Jeep Dodge Ram. We had stoppped in on Saturday, presidents weekend and was greeted by John Murphy. John brought us out the Jeep Liberty Jet edition we had seen on their website. I had concerns about the affordabilty for my son but, John worked hard to get us the payment he could afford. My wife and I have bought many new cars but I have never left a dealer feeling we got such a great deal! My son and I are very happy with the service we received. Thanks again to all the friendly people at Atlantic Jeep of West Islip!!!! More
by brewlou20
Employees Worked With
John Murphy
February 18, 2013
We were scheduled to meet with Steve and test drive the vehicle we wanted. I spoke to Steve in the morning and he stated that he had the vehicle pulled out in front of the dealership ready to test drive. W vehicle we wanted. I spoke to Steve in the morning and he stated that he had the vehicle pulled out in front of the dealership ready to test drive. When we got to the dealership Kyle the sales manager informed us that Steve went home and he indicated that the car we wanted to test drive was not even in their inventory. He put us in a side room to wait for John, another salesman. While we were waiting for John we had the pleasure of listening to Kyle, the sales manager ream out one of his salesman. He told his salesman to say what he had to to make the sale and not to believe the customers when they say they need to think about it and that they're all a bunch of liars. There were a lot of choice words I left out and too boot I had my five year old with me. If this is the mentality of management at this dealership they are breeding rotten sales people and I will never buy a car from Atlantic. More
by Haold162
Employees Worked With
Kyle, John, Steve
December 29, 2012
WE LOVE ATLANTIC CJDR!!! Had gone to Atlantic Chevy ordered a truck and paid cash for it and they just kept leading us on. Soooooo we had other business at CJDR and Jason started to talk with us abou ordered a truck and paid cash for it and they just kept leading us on. Soooooo we had other business at CJDR and Jason started to talk with us about the Dodge Ram and that he had one on the lot. My husband tested it and fell in love with the truck. Christina did her thing as well as I did to close this deal. They even got the truck detailed for us to test. AMAZING!!! as said before we LOVE ATLANTIC CJDR!!!! More
by sandraj799
Employees Worked With
Jason Waters, Christina (finance), Gary (FGM)
December 24, 2012
We were only looking and didn't think we would be purchasing a new car until after the holidays. Richard met us in lot offered to do a test drive and after answering some of our questions he turned purchasing a new car until after the holidays. Richard met us in lot offered to do a test drive and after answering some of our questions he turned us over to Stacy. She spent a great deal of time with us and was very informative of our options. When it got down to the finale deal Anthony was not only friendly but very patient. Great experience with entire staff and even though we spent a great deal of time at the dealership it was certainly pleasant and we didn't find the time wasted. Good Job! More
by gronbachg
Employees Worked With
Richard Paggs, Stacy Von Nessen, Christina Devita & Anthony sales mgr.
December 21, 2012
Sal was terrific but the process took too many hours and needs streamlining. Super thrilled with Dodge Ram 1500 Sal was expert and knowledgeable and exceeded my expectations. needs streamlining. Super thrilled with Dodge Ram 1500 Sal was expert and knowledgeable and exceeded my expectations. More
by Sshoum
Employees Worked With
Sal Burriesci
December 21, 2012
Made an appointment, went in and met with Jason Waters. Extremely personable and friendly. Made the sale extremely easy and willing to negotiate. Christina DeVita was the finance manager that made the pape Extremely personable and friendly. Made the sale extremely easy and willing to negotiate. Christina DeVita was the finance manager that made the paper work easy and clear, no headaches and extremely friendly and professional. Great pleasure to do business with them. More
by sshea8868
Employees Worked With
Jason Waters and Christina DeVita
December 19, 2012
This is the 1st time I have been to Atlantic and they were great. I have been with Chrysler, Jeep, Dodge since 2000 at another dealership where I have been a client of Maryann's for years, she is the bes were great. I have been with Chrysler, Jeep, Dodge since 2000 at another dealership where I have been a client of Maryann's for years, she is the best and I was not sure about changing dealerships but I am so glade I did, everyone at Atlantic was so nice and helpful, what they told me when I was looking is what I got when I picked up my truck no hidden surprises and no one was pushing anything I didnt want. I will highly recomend both Maryann and Atlantic to anyone I know looking for a car. Thanks for a Great experiance. Kathy C. More
by snowbe
Employees Worked With
Maryann Rocondino
