Empire Chrysler Jeep Dodge Ram of West Islip

Richard Link worked incredibly hard to get me into the truck of my dreams. First finding it was a mess however eventually he found it all the way in new jersey he brought it back to long island and then c truck of my dreams. First finding it was a mess however eventually he found it all the way in new jersey he brought it back to long island and then continued to work hard to make sure i could afford my payments i will definitly be returning to Rich in the future for my next truck purchase More

THE CUSTOMER SERVICE WAS GREAT EVERYONE I SPOKE TO WAS KIND WILLING TO HELP AND PLEASANT TO TALK TO I FELT WELCOMED. MY QUESTIONS WERE ALL ANSWERED AND WAS NOT MAKE TO FEEL TAHT MY QUESTIONS WERE DUMB KIND WILLING TO HELP AND PLEASANT TO TALK TO I FELT WELCOMED. MY QUESTIONS WERE ALL ANSWERED AND WAS NOT MAKE TO FEEL TAHT MY QUESTIONS WERE DUMB More

This dealer is by far the best. I had a good experience negotiating a price that I was comfortable paying. I was not pressured into buying anything extra I hate that. The team that I worked with were very negotiating a price that I was comfortable paying. I was not pressured into buying anything extra I hate that. The team that I worked with were very professional. Thanks Atlantic. More

We explained what we were looking for and Ryan directed us to the vehicle we wanted. He explained the new tech options in the vehicle and made sure we understood how to use them. us to the vehicle we wanted. He explained the new tech options in the vehicle and made sure we understood how to use them. More

I first spoke with a girl from online web sales and she was professional and did not sell me and did not waste my time. after telling her what I was looking for in regards to the car she had Rich get back was professional and did not sell me and did not waste my time. after telling her what I was looking for in regards to the car she had Rich get back to me within 1/2 hour with a solid offer. I went doen to dealer with the thought that the offer given to me on the phone would not stick, but to my surprise it did. they came in below two other dealer offers I received and made it an easy and very pleasurable experience. I WOULD DEFINITELY RECOMEND THIS DEALERSHIP....FROM THE PRE-SALES THROUGH TO THE SALES MANAGER. SIMPLE, HONEST AND EASY. The product sells itself. They needed to be professional and not pushy. They were and I am a happy customer who plans on returning in a few years. More

Does not stand behind defects covered and I have 4 vehicles and maintenance performed is loged on the incorrect vin. At pickup there was no registration on the window. Car was not clean, not detailed vehicles and maintenance performed is loged on the incorrect vin. At pickup there was no registration on the window. Car was not clean, not detailed at all. When I asked for the mats, was told may not come with vehicle - I layer found them in the back More

I knew that this dealership would help me. I was not prepared for the positive response I got. Not only were they helpful, they wanted to earn my business and set out to prove it. They did not have th prepared for the positive response I got. Not only were they helpful, they wanted to earn my business and set out to prove it. They did not have the truck I wanted, but they found the specific one with all of the equipment I asked for plus a little extra. Though it took some time, the finance department put everything right and also recommended a few necessary add ons that most people don't think about. Shortly, we will be looking for a car or suv and we have no doubt as to which dealership we will look first. Thank you. I love my truck and I drive it all the time!!. More

I'm rewriting my review because I feel they deserve a second chance under the new management. Anthony went absolutely above and beyond to try an make me happy by refinancing at a better rate and longer t second chance under the new management. Anthony went absolutely above and beyond to try an make me happy by refinancing at a better rate and longer term. I know how much he worked at this because i see the 10+ different banks that checked my credit report. I have no doubt it was the best deal I could have got at the time, and although the original deal didn't happen under his watch, he did the best he could under the circumstances and I am grateful for that. He clarified and provided the missing paperwork from the original deal. Danielle, thank you so much for listening and hearing me out and getting me results, you are an awesome person and keep doing what you do - every car dealer should have somebody like you. And Jason of course was his usual cool and slick self. The man of the hour though is my new sales guy Ryan. He was thrown into this attempt to do me right as my go-to guy between management and service - I couldn't have asked for a better man for the job. He reset my expectation and restored my faith in this dealership and humanity in general, and in the end, I got a much better loan and a new friend. Thanks for everything everybody, although it's not perfect, I have no doubt my future car purchases from any dealership Anthony or Ryan work at will be a smooth experience. More

Jake was a great sales man that helped me every step of the way and gave me a great price on a great jeep. His knowledge about the jeep was very impressive and showed me things that I would never of known the way and gave me a great price on a great jeep. His knowledge about the jeep was very impressive and showed me things that I would never of known without his guidance. I would and will recommend all my friends who are in the market for a jeep to come to jake and get a great deal and a great experience More

we knew what we wanted and atlantic jeep had our vehicle on the lot. they worked with us for a great financing rate and also gave us a good deal on our 2013 jeep wrangler. the staff was very helpful and on the lot. they worked with us for a great financing rate and also gave us a good deal on our 2013 jeep wrangler. the staff was very helpful and made our purchase worth the wait. We love our new wrangler and would definitely refer our friends to Gary and his crew. More