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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,387 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,387 reviews

November 25, 2012

They harrassed us with phone calls daily. Undervalued our trade in. We shopped around and got a better deal elsewhere. We were disappointed with Atlantic. More

by imnot2greedy
Customer Service
Price
Recommend Dealer
No
Employees Worked With
various
Dec 07, 2012 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

imnot2greedy, Its unfortunate to hear that we were unable to come to an agreement and earn your business. We appreciate your feedback because without it, we would never know how to better assist our customers. It is disappointing to hear a customer leave our dealership feeling the way you did. We strive for our customers to have a positive, favorable experience each and every time they come to our store. Since at this point we cannot earn your business in purchasing a vehicle, I would like to provide my personal email address (dgodin@atlanticautogroup.net) so if ever need any other any services that we provide or if find yourself in the market again, you can contact me directly and I can guarantee a better overall experience. Danielle Godin

November 21, 2012

I have gone to many dealers when trying to find the Dodge Durango that i was looking for. Nick Perrone was the most amazing professional and curtious sales man i have ever met. The Company ran like a well oi More

by superman307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Perrone
November 21, 2012

My apartment and brand new Ford Edge were destroyed by Hurricane Sandy, I was devastated. Once the initial shock and confusion wore off, it was apparent I needed a new car ASAP. After shopping and being w More

by jstarr172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maryann Rocondino, Christina Devita, Eric, Mike D
November 21, 2012

For the first time in 25 years of buying cars I did not walk out of the dealership feeling like I just got taken advantage of. The entire staff was extremely helpful and proffessional during the entire pro More

by specialopspo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Perrone
November 20, 2012

The moment I walked into the showroom I realized this was the place to purchase my new vehicle. Great Energy! The entire staff from the Mgr. Mike to my salespersons Maryann & Eric made me feel that I wa More

by teresa817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike(Mgr) Maryann & Eric (Sales)
November 20, 2012

Excellent service, communication and great deal. Thumbs up! Kenny went above and beyond to satisfy. The whole team earned my business. I recommend them highly. More

by Hitemco
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny young
November 16, 2012

My wife and I were in the market for a new Durango. We My wife and I were in the market for a new Durango. We shopped around a bit, and even though Atlantic was a dealership not in our immediate "radius, More

by 7steelers6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Gary, Rich L.
November 14, 2012

Sal was a great help. Buying a vehicle is always a battle in my opinion, Sal made the process really easy. He is a trustworthy guy and I will be back to buy my next new vehicle in February. More

by Creilly
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Burriesci
November 13, 2012

This was the first time that I purchased a new vehicle from this dealership. Jake Caruso recommended that I visit Atlantic Jeep. The experience working with Jake, Rich and Christina was tremendous. I woul More

by ckowalski20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Caruso, Rich Link, Christina Devita
November 12, 2012

I give this rating because a good dealership starts with great sales, Richard link made me want to only purchase from your dealership! The right car,the right rate, the right price. Hopefully the right serv More

by rafts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
richard link
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