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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

Overview
Reviews
4.8
1,387 Reviews
Call Dealership (631) 422-0123
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555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,387 reviews

April 01, 2024

Excellent experience with Empire. Erick Lopez guided me through the buying process, and helped me select the best Jeep for me. Professional, prompt service and overall easy process. More

by nick.sangermano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Lopez, Daniel Hadnagy
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Apr 05, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We are honored by your business, and so glad that Erick and Daniel could provide you with the quality care that you deserve. We are delighted to hear of your kind words and to know how confident you are in our efforts. We warmly congratulate you on your new car, and thank you for your wonderful review!

March 29, 2024

My wife and I always get the best deals and the best customer service at this location. We are customers for life. More

by jema14k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
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Mar 29, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Jema, We are grateful for you leaving us this extraordinary review! We are thrilled to hear that our team took phenomenal care of you and your wife and could provide you both with thorough and efficient service. We are pleased to know that they always give you the best deals and service. Please drive safely and do not hesitate to let us know how we may be of further service to you.

March 29, 2024

Excellent and prompt service took care of what I went for which was an oil service and wheel rotation. More

by Jgcollantes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayda
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Mar 29, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your wonderful review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 29, 2024

Clean. Nice and open space for stretching legs while waiting. Coffee machine is great. Would like to see free snacks though. More

by john.keating.usmma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Ingrassia
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Mar 29, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

John, Thank you for your time and feedback. We are glad that our team provided you with a top-notch experience. It is our pleasure to serve you, and we hope to see you again the next time you are in need of automotive service. Safe travels!

March 27, 2024

Work was done quickly as promised. Still testing out my jeep's ride, so far so good. the agent from EMPIRE Joe Deguire was very helpful More

by mccormickk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe DeGuire
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Mar 27, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that Joe provided you with nothing less. It is our pleasure to serve you and your Jeep's needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 26, 2024

The buying process was quick and effortless. Ryan Helped me find exactly what I needed in no time. Highly recommend using boy Ryan and Empire. More

by Matthew Dowling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John LaFrancesca
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Mar 26, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your positive review! We are so glad that Ryan took great care of you and made your experience with us both smooth and efficient. He will be honored to have earned your kind recommendation. We warmly congratulate you on your new vehicle- on behalf of the entire team!

March 26, 2024

Great experience with my repair! Thank you Joe Deguire for your professionalism and exceptional service! More

by tulmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
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Mar 26, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your positive experience with us! We are glad that Joe got your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 22, 2024

service advisor Joe was very personable and upfront about what i needed, service was fast, oil change and tire rotation, waited for truck, in and out in 1.25 hrs. More

by PHOTOFPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lamberti
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Mar 22, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your positive experience with us. We are glad that Joe got your automotive needs efficiently taken care of. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 19, 2024

Overall experience was great, Sam,Aaran and Gabe made the buying process super smooth and easy.We left super happy and love our new Jeep! More

by bsheikh20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SAM KIM,AARAN MOODY,GABRIEL RODRIGUEZ, Diego Ortiz, John LaFrancesca
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Mar 19, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your wonderful review! We are so glad that Sam, Aaran, and Gabe could get you into a vehicle that you love- while providing you with a seamless, 5-star experience. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!

March 18, 2024

Service advisor Mayda , was great, she got my car services quickly and answered all my questions. Very impressed with the service I received. More

by Serge Jean-Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayda, David Lamberti
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Mar 18, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your kind review! Providing quality and efficient service is so important to us, and we are glad that Mayda's efforts met your satisfaction. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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