Empire Chrysler Jeep Dodge Ram of West Islip

Went there to do lease buyout after going to another dealer who just wanted me to lease a new vehicle Sales person Richard Link help me with all aspects of buyout Left there with a reasonable payment dealer who just wanted me to lease a new vehicle Sales person Richard Link help me with all aspects of buyout Left there with a reasonable payment including a extended warranty Thumbs up to all More

My most recent contact with this dealership was on 1/29/24. I was assisted by advisor James Ingrassia who processed may requested service and completely satisfied my request to complete the service in 1/29/24. I was assisted by advisor James Ingrassia who processed may requested service and completely satisfied my request to complete the service in my requested timeframe. In addition, I had some issues with Ram Customer Care icw a service contract. Ram provided little help and told me to work through the dealership. I places a call to Paul Mitchell, the new service manager of Empire. He imediately responded and addressed my issue, providing me with information that helped me better understand the issue Both he and his team came up with a solution to the issue in which I was completely satisfied. Excellent work by his entire team. More

Excellent service at dealership. Service man who just started there was amazing. Explained everything up front. Offered coffee and tv services. I was also offered a manicure while Service man who just started there was amazing. Explained everything up front. Offered coffee and tv services. I was also offered a manicure while i was waiting for the service. Total repair time was very reasonable. Ty see u on next vehicle service. More

Nicola’s was very helpful throughout the purchase. ,we really appreciate the time at the dealership ,we really appreciate the time at the dealership More

Joe Deguire in the service department was great. He was very helpful and answered all my questions and also helped me get a Lyft to work while they had to keep my truck for the day. Thank u again! He was very helpful and answered all my questions and also helped me get a Lyft to work while they had to keep my truck for the day. Thank u again! More

I have only had positive experiencewith my dealings with this dealership, With my last visit the service adviser Joe Deguire was very helpful in checking in. My truck was ready within 4 hours. this dealership, With my last visit the service adviser Joe Deguire was very helpful in checking in. My truck was ready within 4 hours. More

Pleasant, knowledgeable and completed work in a timely manner. Was very pleased that I chose the West Islip location. manner. Was very pleased that I chose the West Islip location. More

Excellent service, was in and out very quickly. Extremely helpful and will definitely continue to use this dealership in future. Extremely helpful and will definitely continue to use this dealership in future. More

Paul Mitchell was great at his job. He’s a very professional employee. Extremely happy with his performance on taking care of his clients. He’s a very professional employee. Extremely happy with his performance on taking care of his clients. More

Every time I have ever taken my vehicle to Empire's Service department, they have always done a great job. Robert Sebor the service advisor I have worked with a few times now, has kept me well informed Service department, they have always done a great job. Robert Sebor the service advisor I have worked with a few times now, has kept me well informed every step of the way. This is the only dealership I will us for service on my RAM 1500. More