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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,387 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,387 reviews

January 18, 2024

Just bought a Ram 1500 Rebel from out of state and was looking for a hometown dealership. Empire CJDR was great to work with and made a very good first impression. Paul Mitchel and Robert Sebor friendly a More

by puckstopper55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchel, Robert Sebor
Jan 18, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for leaving Paul and Robert this excellent feedback! Your satisfaction is our ultimate goal and we are glad we hit that mark for you. We hope to exceed your expectations every time you choose us, and warmly congratulate you on your Ram 1500 Rebel!

January 17, 2024

Travis Rubino made the process quick and easy. Travis knew exactly what I was looking for and was very transparent through the whole process. I will definitely be back to Empire. More

by TP13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Rubino
Jan 17, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for this positive feedback! We are thrilled to hear that Travis made the car-buying process quick, easy, and transparent for you. It's fantastic that he understood your needs and provided the assistance you were looking for. Your satisfaction is our ultimate goal and we are glad we hit that mark for you.

January 16, 2024

Excellent service every visit. Never a problem getting an appointment and in the case of an emergency or problem, they always provide a timely appointment. Service Advisor Joe Degu More

by RalphAp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Jan 16, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star rating! Your safety and satisfaction are our utmost priorities and we are glad that Joe and the team consistently provide you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. If you ever have any further questions or concerns, please do not hesitate to give us a call!

January 14, 2024

Brought Jeep in for replacement key and Joe Deguire was able to not only start the claim but complete it same day and get me in for an oil change so I didn’t have to go back 5 days later. Joe Deguire I wil More

by Meg3478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Jan 16, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your positive experience with us! We are happy to hear that Joe took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 13, 2024

Joe Deguire was extremely helpful and made the whole experience very easy for me. I will contact him again personally if I need to do business here again More

by mdray2940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Deguire
Jan 16, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your wonderful review! We are glad that Joe provided you with a smooth, top-notch experience and he will be delighted to know that you deeply valued his service. We look forward to continue providing you with our best care in your visits to come!

January 10, 2024

Joe Deguire was professional, informative and respectful of my wishes as it related to servicing. He didn't push unnecessary services, simply informed me on what was best for my truck. I was initially worri More

by Hannahmilonas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Jan 11, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for taking the time to leave us this positive review! We are glad that Joe was both helpful and informative during your recent visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 05, 2024

They have been taking care of my pick-up since 2014 and I am always happy with the service. I would recommend you to see Robert he is very king and attentive to you and your car needs. More

by gustavolucin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Sebor
Jan 10, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Gustavo, Thank you for leaving Robert this wonderful review! Your continued support and loyalty means the world to us and we hope to continue serving you and your automotive needs for many years to come.

January 04, 2024

Joe is an excellent service rep. Took my vehicle in a day before scheduled,had it done early the following morning. Really great customer service. Thank you More

by caddycoupe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jan 05, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your positive experience with us! We are glad that Joe could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Safe travels!

January 03, 2024

Go see Kimberly Caldwell! She was a pleasure to work with and made my car buying experience positive compared to other dealers. I’m so happy with my Jeep Wrangler 4xe! More

by Sandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Caldwell
Jan 05, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your wonderful review, Sandy! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that Kimberly took great care of you. Your satisfaction means so much to us. We warmly congratulate you on your new Jeep Wrangler 4xe- on behalf of the entire team!

January 01, 2024

Quick and easy process getting my car in and out of service yesterday. Thank You. Happy New Year More

by Johnmarshall112977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Lenski
Jan 05, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We appreciate you taking the time to leave us this positive review! Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We hope to continue serving you and your automotive needs for many more years to come. Happy New Year from our team!

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