Empire Chrysler Jeep Dodge Ram of West Islip

Joe did everything for me to leave a happy customer . Thanks for making customer service a priority Thanks for making customer service a priority More

Incredibly friendly as always. Fenix my advisor listened to my concerns and I felt no pressure. Set me up with a Lyft shuttle which I didn’t know was an option but was incredibly Fenix my advisor listened to my concerns and I felt no pressure. Set me up with a Lyft shuttle which I didn’t know was an option but was incredibly convenient. Made the whole thing easy and quick, which allowed me to save so much time. More

Kim was great she helped me in every way possible. John lafrancesca was also great in helping get a great price. My car was ready when I walked in the door incredible staff Incredible place. Kim even John lafrancesca was also great in helping get a great price. My car was ready when I walked in the door incredible staff Incredible place. Kim even called me few days after to ask how everything was. I will be doing all my business with you moving forward and tell all my family and friends. More

Tom Calandra and his service writer Rob were so easy to work with. Rob was very clear with pricing and Tom also let me know some things about my truck that I should replace in the future to preserve it. Su work with. Rob was very clear with pricing and Tom also let me know some things about my truck that I should replace in the future to preserve it. Such a great dealership and even greater employees. I will definitely bring all of my mopar cars here!! More

Gabriel Rodriguez was very professional , knowledgeable and pleasant. He answered all my questions in detail and was extremely patient with me . It’s so important to not feel rushed or overwhelmed whe and pleasant. He answered all my questions in detail and was extremely patient with me . It’s so important to not feel rushed or overwhelmed when you have to make a decision to purchase a vehicle because it’s such a huge expense and investment and I didn’t feel rushed . More

I am very impressed with the service dept. at this dealership. I got an appointment within one day at the time I wanted. Another dealership tried to put me off until Dec.29, 3 weeks after I ca at this dealership. I got an appointment within one day at the time I wanted. Another dealership tried to put me off until Dec.29, 3 weeks after I called for the appt. From the minute i got there, everyone was polite and courteous. They even opened doors for me. I worked with the service advisor, Joe. He is excellent. My 2021 Jeep Grand Cherokee Ltd. was serviced quickly and correctly. One of the management personnel went out of his way to find me the remote control for the TV in the customer lounge so I could change the channel. I can not say enough about how good this service dept. is. The service mgr. actually called me on the phone to thank me for raising his staff. THIS IS THE WAY SERVICE IS SUPPOSED TO BE! Keep up the good work. I am now your customer. Bill Girimonti More

Excellent and friendly service. Always a pleasure coming in for an oil change! Service department is always efficient and effective. Always a pleasure coming in for an oil change! Service department is always efficient and effective. More

They’re good but they’re improvements that could be made like better communication with the customer like better communication with the customer More

Did not try to oversell me gave me what I asked for in a timely manner timely manner More

I am so happy with my purchase of a Jeep Compass. The salesman that I had Aaran Moody went above and beyond to make my experience amazing!! I have never delt with a salesperson as kind and thoughtfu The salesman that I had Aaran Moody went above and beyond to make my experience amazing!! I have never delt with a salesperson as kind and thoughtful, extremely knowledgeable and answered all of my concerns. I can’t say enough about Aaran . He is definitely a professional and competent salesman. Because of him I will be definitely coming back for my next jeep!! Sincerely Laura Carey More