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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

Overview
Reviews
4.8
1,336 Reviews
Call Dealership (631) 422-0123
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555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,336 reviews

August 01, 2023

Had my jeep serviced at dealership, overall experience was excellent. Mayda urena service advisor was excellent, professional and only waited one hour for completion. I also enjoyed the free cup of coffe More

by bill222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayda urena
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Aug 03, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We appreciate you taking the time to leave Mayda this wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!

July 28, 2023

Very nice and pleasant experience at empire in west Islip, in and out in about 3 hours, two visits. Sarah Paul and the finance team got me in the car I wanted and out of a lease. I will be back and ref More

by Tommy S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah paul
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Aug 01, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Tommy, Thank you so much for leaving Sarah, Paul and our team this wonderful review! We are happy to hear they provided you with the A+ service that you so much deserve. It is always our goal to ensure our guests' experiences are seamless as possible and we are pleased that your recent process met your satisfaction. We look forward to the opportunity to serve you again and warmly congratulate you on your new vehicle- on behalf of Sarah, Paul and the entire team!

July 27, 2023

Had a great experience at empire Jeep. Gabriel Rodriguez was extremely helpful and knowledgeable throughout the purchasing process. I would certainly recommend Gabriel to anyone who is loo More

by T
Recommend Dealer
Yes
Employees Worked With
Gabriel Rodriguez , Ronnie Maniaci
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Aug 01, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for giving Gabriel this wonderful review and recommendation! Your safety and satisfaction are our utmost priorities and we are glad he provided you with the A+ service you deserve. Please don’t hesitate to let us know if we may be of further assistance to you in the future. Congratulations on your new vehicle- on behalf of Gabriel and the entire team!

July 18, 2023

Kimberly Caldwell made my purchasing experience great I’ll definitely be back for my next vehicle and will be referring her More

by Mackenzieemigholz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Caldwell
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Jul 21, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Congratulations on your new vehicle! We are so glad that Kimberly could provide you with a 5-star experience and she will be honored to know how confident you are in her efforts. Thank you so much for your positive review!

July 17, 2023

The salesman Gabe was very professional along with the management staff. Would certainly recommend them. More

by Abood_ny@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe, Diego Ortiz, Josh Haynes
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Jul 18, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your 5-star review and recommendation! We are pleased that Gabe and the team could be of great assistance to you throughout your visit. We are so appreciative of the opportunity to work with you. Please don't hesitate to give us a call if there is ever anything more that our team may help you with!

July 12, 2023

Darnell and Josh worked tirelessly to help me get my purchase where It needed to be More

by Myfdks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darnell Baptiste, Josh Haynes
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Jul 13, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Congratulations on your new vehicle! We are thrilled that Darnell and Josh could make things happen for you and ensure your experience was an overall success. We wish you the safest of travels in your new ride, and we hope to see you again when the time comes for your first service!

July 12, 2023

This is my second track that I have purchased from the dealer. And I'm very happy with the price. They give me a good price. June is great guy helped me a lot. Everything was excellent. I finished quick More

by Dionis8519
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Perez, Vinson Noel, Brittany Walker, Kimberly Jaramillo, Justin Pasquariello, Aisha Green, Kambiz Naderi, Jayson Glick
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Jul 13, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Congratulations on your new vehicle! We greatly appreciate your repeat business, and we are thrilled that we could provide you with another top-notch vehicle, deal, and overall experience. Your satisfaction means so much to us, and we can't wait for you to enjoy your new ride!

July 11, 2023

Empire dodge never ceases to amaze me in the level of customer satisfaction and there need to always be better at every visit More

by RRRENNHACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maida , William Polanco
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Jul 13, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your excellent review! It is always our goal to better our dealership in every way possible, and we are pleased that your experiences with us continually meet your satisfaction. We are so appreciative of your business, and we will certainly provide you with nothing less than the same quality care in your visits to come!

July 05, 2023

Will has been an awesome person to work with. He did everything to get my vehicle back to me quickly More

by Naderiprime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Polanco
Report | Print
Jul 06, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for leaving Will this 5-star review! We are pleased that he could get you and your automotive needs swiftly taken care of. It is our pleasure to serve you. Please be sure to give us a call if there is ever anything more that Will or the team may help you with!

July 03, 2023

We had a wonderful experience. I highly recommend Empire. We had our service done in one day given a loaner car and everything went smoothly. More

by paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Sebor and Nicolette Carmine, Kyle Cadolino
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Jul 06, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Paula, Thank you so much for your positive review and recommendation! We are so glad that our team could be of assistance to you and ensure your experience was smooth and hassle-free. We appreciate your business, and we hope to see you again the next time your vehicle is ready for service!

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